Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bernadette Wood

Pacifica

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Guest Experience Associate

Yosemite Autocamp
Mariposa, CA
01.2023 - 01.2024
  • -Support guests with registration and accommodation assignments
  • -Guide guests with check-ins/check-outs in an efficient and friendly manner
  • -Pre-register, block and take same day reservations; and future reservations following hotel rate structures, discounts, and sell strategies
  • -Resolve guest complaints and assists with inquiries that relate to Autocamp’s services
  • -Assist in solving billing discrepancies; perform cancellations according to procedures.
  • Seasonally

Horsemanship Instructor

Wyoming Catholic College
Lander, WY
01.2022 - 01.2024
  • -Plan and organize college level horsemanship lessons
  • -Instruct and demonstrate skills required for students to improve
  • -Work with students on an individual basis \ to encourage teamwork and improvement in personal skill
  • -Supervise class as a whole in order to complete the goals set for the semester
  • Seasonally

Head Wrangler

Wyoming Catholic College
Lander, WY
01.2021 - 01.2023
  • -Manage the health and performance of a herd of horses
  • -Creatively explore trails to give guests the best opportunity to enjoy the mountains
  • -Communicate instructions and rules clearly to guests to ensure safe and fun trail ride
  • Seasonally

Busser

Charles Street Dinner House
Mariposa, CA
01.2015 - 01.2020
  • -Manage tables and checks
  • -Food preparation and customer service
  • -Clear communication between chef, servers, and fellow bussers
  • Seasonally

Recreational Aid

Mariposa County Parks and Rec.
Mariposa, CA
01.2015 - 01.2019
  • -Manage a large group of kids between the ages of 6-12
  • -Maintain a controlled and safe environment while providing fun and exciting activities for young kids
  • -Entertain kids with creative games and activities, while still keeping a professional attitude
  • Seasonally

Education

BA - Liberal Arts

Wyoming Catholic College
Wyoming
01-2022

Skills

  • Computer skills
  • Detail-oriented
  • Team player mentality
  • Issue resolution
  • Exceptional communication

Certification

  • Wilderness First Responder (2022)
  • Adult and Infant CPR (2022)

Timeline

Guest Experience Associate

Yosemite Autocamp
01.2023 - 01.2024

Horsemanship Instructor

Wyoming Catholic College
01.2022 - 01.2024

Head Wrangler

Wyoming Catholic College
01.2021 - 01.2023

Busser

Charles Street Dinner House
01.2015 - 01.2020

Recreational Aid

Mariposa County Parks and Rec.
01.2015 - 01.2019

BA - Liberal Arts

Wyoming Catholic College