Summary
Overview
Work History
Education
Skills
Timeline
Generic

BERNARD BALLA

Los Angeles

Summary

Enhancing my educational and professional skills in a stable and dynamic workplace.

Overview

8
8
years of professional experience

Work History

Valet Manager

Laz Parking
03.2024 - Current
  • Trained new team members in proper valet procedures, ensuring consistent high-quality service.
  • Improved customer satisfaction by streamlining valet services and implementing effective communication strategies.
  • Collaborated with other managers on-site to ensure seamless integration between valet services and venue operations.
  • Handled customer complaints professionally, working towards swift resolution and maintaining client satisfaction.
  • Oversaw staff scheduling, ensuring adequate coverage during peak periods without sacrificing quality of service.
  • Worked closely with hotel management to coordinate special events requiring additional valet support.
  • Developed strong relationships with clients by providing courteous and professional service at all times.

Assistant Director of Finance

Springboard Hospitality
02.2023 - 04.2024
  • Conducted department meetings to communicate developments and implement process improvement activities.
  • Analyzed financial statements against forecasts to prepare high-level variance analysis.
  • Reduced budget variances by conducting thorough analysis, identifying discrepancies, and working with department heads to align spending.
  • Supported operational efforts and budgetary needs by taking initiative to recommend and manage costs and revenue enhancement.

Valet Manager

Laz Parking
06.2023 - 03.2024

Valet Manager

LAZ Parking
01.2023 - 06.2023

Accountant

Springboard Hospitality
11.2021 - 02.2023
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Supported department objectives by participating in cross-functional projects with other departments as needed.
  • Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.

Valet Manager

LAZ Parking
08.2021 - 01.2023
  • Improved customer satisfaction by streamlining valet services and implementing effective communication strategies.
  • Managed the daily operations of a busy valet service for optimal efficiency and customer satisfaction.
  • Trained new team members in proper valet procedures, ensuring consistent high-quality service.
  • Developed strong relationships with clients by providing courteous and professional service at all times.

Valet Supervisor

LAZ Parking
10.2019 - 03.2020
  • Enhanced customer satisfaction by implementing efficient parking strategies and maintaining a professional demeanor.
  • Supervised valet team members for improved productivity and adherence to company policies.
  • Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
  • Resolved guest inquiries, providing exceptional service while upholding company standards.

Jurist

Government
11.2016 - 03.2019
  • Represented clients in court or before government agencies.
  • Presented and summarized cases to judges and juries.
  • Analyzed the probable outcomes of cases, using knowledge of legal precedents.

Education

PHD - Economics

University Of Craiova
03.2019

Masters - Economics

University Of Bucharest
07.2015

Masters - Criminal Science

University of Constanta
06.2015

Bachelor - Laws

University of Gheorge Cristea
06.2014

Bachelor - Economics

University of Bucharest
06.2013

Skills

  • Operational procedures
  • Parking Management
  • Vehicle Safety Knowledge
  • Critical Thinking
  • Decision-Making
  • Teamwork and Collaboration
  • Professionalism
  • Problem-solving abilities
  • Organizational Skills
  • Budgeting and finance
  • Tasks delegation
  • Organizational leadership

Timeline

Valet Manager

Laz Parking
03.2024 - Current

Valet Manager

Laz Parking
06.2023 - 03.2024

Assistant Director of Finance

Springboard Hospitality
02.2023 - 04.2024

Valet Manager

LAZ Parking
01.2023 - 06.2023

Accountant

Springboard Hospitality
11.2021 - 02.2023

Valet Manager

LAZ Parking
08.2021 - 01.2023

Valet Supervisor

LAZ Parking
10.2019 - 03.2020

Jurist

Government
11.2016 - 03.2019

Masters - Economics

University Of Bucharest

Masters - Criminal Science

University of Constanta

Bachelor - Laws

University of Gheorge Cristea

Bachelor - Economics

University of Bucharest

PHD - Economics

University Of Craiova