Bernard Barmore
Senior Operations Manager
Las Vegas,NV
Summary
Security and Operations professional with 17+ years of expertise in executive protection, security operations, and concierge-style security for high-profile clientele and exclusive events. Known for blending white-glove service with elite security strategies to protect VIPs, luxury brands, and large-scale events. Calm, decisive, and adaptable in crisis management, with proven strengths in surveillance, access control, risk assessment and incident reporting. Proven history of safeguarding world-renowned brands and events including Nike, Hermès, Prada, Louis Vuitton, Formula 1, and CES. Recognized for leading large, cross-functional teams, overseeing dispatch and safety compliance, and driving operational excellence in high-pressure, regulated industries.
Overview
22
22
years of professional experience
5
5
Certifications
Work History
Senior Operations Manager
Designated Defense Security Services
07.2021 - 12.2025
- Direct daily field operations and ensured consistent, high-quality service delivery across multiple client sites.
- Deliver white-glove guest service while enforcing health, safety, and compliance standards.
- Manage contract security partners, staffing, and logistics for high profile luxury events and exclusive projects.
- Coordinate with law enforcement and emergency partners during crises.
- Drive growth, operational efficiency, and market expansion through strategic planning.
- Maintain strong client relationships while ensuring contractual compliance and satisfaction.
- Implement risk management strategies and leverage security technologies to optimize performance.
Operation Manager
Union Pacific Railroad
08.2003 - 06.2021
- Responsible for administering Federal Railroad Administration licensing requirements
- Responsible for fleet operations, dispatch operation, customer service, material management, contract service, and maintenance compliance
- Partnered with cross-departmental teams to resolve performance issues and enhance service delivery.
- Key Achievements: Improved fleet availability from 65% to 82% by restructuring responsibilities and implementing SOPs, resulting in a 5–6% improvement in on-time performance and a 22% reduction in mechanical failures over three years.
General Foreman
General Foreman
08.2008 - 12.2018
- Directed and supervised staff with emphasis on safety, performance evaluations, and skill development.
- Monitored KPIs to identify opportunities for operational improvements.
- Key Achievements: Recognized for 5 consecutive years of injury-free operations. Consolidated two departments to boost productivity by 15%. Designed and implemented a workforce planning tool to optimize labor needs based on historical service volume.
Education
Bachelor of Science - Business Administration
California State University, Dominguez Hills
Skills
Operations Management Crisis Management Issue Resolution Customer service De-escalation
Certification
Concealed Carry Weapon Permit (CCW)
Timeline
Senior Operations Manager
Designated Defense Security Services
07.2021 - 12.2025
General Foreman
General Foreman
08.2008 - 12.2018
Operation Manager
Union Pacific Railroad
08.2003 - 06.2021
Bachelor of Science - Business Administration
California State University, Dominguez Hills