Bernard Oloko
Fort Worth,TX
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
15
15
years of professional experience
Work History
Account Manager
LSG Sky Chefs
12.2021 - Current
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
Operations Supervisor
LSG Sky Chefs
11.2019 - 12.2021
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
Catering Flight Coordinator
LSG Sky Chefs
04.2017 - 11.2019
- Planned, directed, and managed coordination of flight missions for flight crews.
- Managed crew of fully qualified, properly rested professionals.
- Accompanied aircraft as member of flight crew in order to monitor and handle cargo in flight.
- Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
Catering Flight Coordinator
Flying Foods Group
05.2014 - 04.2017
- Planned, directed, and managed coordination of flight missions for flight crews.
- Managed crew of fully qualified, properly rested professionals.
- Accompanied aircraft as member of flight crew in order to monitor and handle cargo in flight.
- Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
Shipping Manager
Bralima Congo/ Heineken Group
02.2008 - 02.2013
- Improved resource allocation to promote efficiency and deadline management.
- Worked closely with purchasing team, leveraging power of commodities and materials in outlining trade and distribution agreements.
- Maintained material control and information systems, supporting manufacturing and balancing inventory surpluses with customer demand.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
Education
Bachelor of Science - Logistics And Supply Management
University of North Texas
Denton, TX07.2019
Bachelor of Science - Marketing Management
University of Kinshasa
Kinshasa/ DRC07.2005
Skills
- New Account Creation
- Strong Lead Development Skills
- Expense Control
- Account Management
Languages
French
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Manager
LSG Sky Chefs
12.2021 - Current
Operations Supervisor
LSG Sky Chefs
11.2019 - 12.2021
Catering Flight Coordinator
LSG Sky Chefs
04.2017 - 11.2019
Catering Flight Coordinator
Flying Foods Group
05.2014 - 04.2017
Shipping Manager
Bralima Congo/ Heineken Group
02.2008 - 02.2013
Bachelor of Science - Logistics And Supply Management
University of North Texas
Bachelor of Science - Marketing Management
University of Kinshasa
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