BERNARD OSEI
Doha,Qatar
Summary
With 3 years as a Ground handling Agent, I have honed skills in baggage handling, safety compliance and team coordination. My experience in fast – paced airport environment enables me to ensure timely operations and exceptional service. I am eager to contribute my dedication and expertise to a team committed to excellence in airport operations.
Overview
14
14
years of professional experience
Work History
Ground Handling Agent 1
Qatar Aviation Service
09.2022 - Current
- Sorting baggage according to their onward destination into the ULDs (Unit Load Device).
- Ensuring the luggage is loaded on the correct carousel in the baggage reclaim area.
- Using specialist equipment such as a bar code recognition scanner.
- Work as a team and communicate with team members to ensure the efficient, timely, safe, and secure transfer of baggage.
- Informing appropriate members of staff about damage and open luggage.
- Correctly loading and arranging luggage in the ULDs.
- ULD inspection.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Entrepreneurship Trainer (National Service)
Ramseyer Vocational/Technical Institute
01.2021 - 01.2022
- Facilitated and delivered the entrepreneurship unit's training programs and workshops.
- Planned and directed classroom training.
- Administered written and practical exams and wrote performance reports to evaluate trainees' performance.
- Provided reports and feedback to the principal.
Fast Floor Engineer / Estimator
Smart Construction Company
01.2019 - 01.2021
- Prepared reports, designs, and drawings.
- Made calculations about loads and stresses.
- Provided technical advice.
- Liaised with relevant professional staff.
- Monitored and inspected work sites.
- Conducted regular risk assessments.
Depot Manager
Tech Junction Coca-Cola Depot
01.2013 - 01.2019
- Carried out daily inventory in my depot.
- Made orders and communicated orders to the plant.
- Supervised the loading of orders for trade.
- Kept up-to-date records on stocks, sales, deliveries, invoices, and important documents at the depot.
- Supervised delivery men and helpers and maintained discipline at the depot.
Shop Attendant
Wisdom Amakye Supermarket
01.2011 - 01.2013
- Planned and executed product displays to maximize visual appeal and sales potential, analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Managed the daily operations of the retail store, including inventory management, pricing, and promotions.
- Provided knowledgeable and personalized assistance to customers, helping them find products that met their needs and preferences.
- Handled cash, credit, and debit transactions efficiently and accurately, ensured all financial transactions were recorded correctly.
Education
Bachelor of Science - Business Administration (Human Resource Management)
Ghana Baptist University College
Kumasi, Ghana08.2021
High School Diploma -
Oppon Memorial Senior High School
Kumasi, Ghana04.2011
Skills
- Knowledge of quantum BRS
- Knowledge of Amadeus BRS
- Attention to Detail
- Documentation Skills
- ULD inspection
- Bar code scanning
- Safety protocols
- Team collaboration
- Effective communication
- Time management
- Operational efficiency
- Baggage handling expertise
Training
- The Enterprise Shed: Making ideas happen - Newcastle University
- Learning Online: Managing your Identity - University of Leeds
- Foundation of innovation and Entrepreneurship in China - City University of Hong Kong
- Health in Humanitarian Crises - London School of Hygiene & Tropical Medicine
- Becoming a digital citizenship: An Introduction to the Digital Society - University of York.
- Forensic Facial Reconstruction: Finding Mr. X - The university of Sheffield
- IATA - Airline Business Foundations
Projects
The Effect of Human Resource Planning on Employees Job Performance., A New Requirement for College of Education, Academic Research, 10/01/20, 04/30/21
Languages
English
Proficient
C2
Awards
Excellent Award
Perfect Attendance Award
Leadership Experience
President, Department of Human Resource Management, Ghana Baptist University College, 2020 - 2021
References
Available Upon Request
Timeline
Ground Handling Agent 1
Qatar Aviation Service
09.2022 - Current
Entrepreneurship Trainer (National Service)
Ramseyer Vocational/Technical Institute
01.2021 - 01.2022
Fast Floor Engineer / Estimator
Smart Construction Company
01.2019 - 01.2021
Depot Manager
Tech Junction Coca-Cola Depot
01.2013 - 01.2019
Shop Attendant
Wisdom Amakye Supermarket
01.2011 - 01.2013
Bachelor of Science - Business Administration (Human Resource Management)
Ghana Baptist University College
High School Diploma -
Oppon Memorial Senior High School