Bernarda Roriguez
Passaic,NJ
Summary
I am a high-energy professional, eager to contribute skills and experience to a new challenging role. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
35
35
years of professional experience
Work History
Associate Clerk
Goodwill
Brooklyn, NY
05.2018 - Current
- Inventoried and ordered materials, supplies and services
- Maintained high customer readiness standards by providing a clean, neat, and easy-to-shop environment
- Maintained cleanliness of work area by sweeping and mopping floors
- Marked materials with grade or acceptance status
- Provided excellent customer service by responding to inquiries related to sorted items
- Sorted incoming shipments and separated packages by size, type and destination within warehouse
- Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels
- Inspected and sorted items or materials according to type, size, or coloring
- Maintained updated knowledge through continuing education and advanced training
Food Maker
McDonald's
West Brooklyn, NY
01.2016 - 04.2018
- Organized ingredients, supplies and equipment needed for meal preparation
- Washed, peeled, and prepared raw food materials
- Prepared workstations with ingredients and tools to increase efficiency
- Distributed food to waiters and waitresses to serve customers
- Cleaned work areas, equipment, utensils and dishes after each shift
- Prepared meats, vegetables or desserts according to orders or instructions
- Ensured that all food items were stored properly at the correct temperature
House Cleaner
Brooklyn, NY
02.2011 - 06.2015
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services
- Vacuumed floors and dusted furniture to maintain organized, professional appearance
- Exceeded customer satisfaction by finding creative solutions to problems
- Collaborated closely with team members to achieve project objectives and meet deadlines
- Completed routine maintenance and repair
Hairstylist
Maribel
Flatbush Brooklyn, NY
01.1999 - 12.2010
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax
- Shampooed, conditioned, cut, colored and styled hair according to client's instructions
- Advised clients on how to maintain their haircuts between visits
- Educated clients on proper home hair care maintenance techniques
- Kept work stations clean and sanitized scissors, combs and other styling tools
- Greeted customers, answered phones and booked appointments
- Shampooed, conditioned and dried hair and scalp or hairpieces
- Applied highlights, lowlights or other coloring techniques
- Sanitized workstations and salon equipment to reduce risk of infection
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care
- Prioritized and organized tasks to efficiently accomplish service goals
Housekeeper
los santos
La Terrena, Republican Dominican
03.1990 - 08.1998
- Waxed and polished wood furnishings to restore faded appearance
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow
- Assisted in laundry services including washing, drying, and folding linens
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation
- Followed safety procedures when handling hazardous materials
- Cleaned building floors by sweeping, mopping and scrubbing
- Scrubbed kitchen appliances, countertops and fixtures
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary
- Employed deep-cleaning techniques for areas in need of additional sanitation
Education
High School Diploma -
El Nuevo Mundo
06.1975
Skills
- Cleaning techniques
- Safe cleaning with chemicals
- Deep cleaning
- Customer service-focused
- Physically strong
- Hardworking
- Cleaning and organizing
- Work ethic and integrity
- Sales expertise
- Verbal and writing communication
Timeline
Associate Clerk
Goodwill
05.2018 - Current
Food Maker
McDonald's
01.2016 - 04.2018
House Cleaner
02.2011 - 06.2015
Hairstylist
Maribel
01.1999 - 12.2010
Housekeeper
los santos
03.1990 - 08.1998
High School Diploma -
El Nuevo Mundo