Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bernarda Roriguez

Passaic,NJ

Summary

I am a high-energy professional, eager to contribute skills and experience to a new challenging role. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

35
35
years of professional experience

Work History

Associate Clerk

Goodwill
05.2018 - Current
    • Inventoried and ordered materials, supplies and services
    • Maintained high customer readiness standards by providing a clean, neat, and easy-to-shop environment
    • Maintained cleanliness of work area by sweeping and mopping floors
    • Marked materials with grade or acceptance status
    • Provided excellent customer service by responding to inquiries related to sorted items
    • Sorted incoming shipments and separated packages by size, type and destination within warehouse
    • Oversaw disposal of products, materials and equipment not in compliance with tolerances, safety standards, or quality levels
    • Inspected and sorted items or materials according to type, size, or coloring
    • Maintained updated knowledge through continuing education and advanced training

Food Maker

McDonald's
01.2016 - 04.2018
  • Organized ingredients, supplies and equipment needed for meal preparation
  • Washed, peeled, and prepared raw food materials
  • Prepared workstations with ingredients and tools to increase efficiency
  • Distributed food to waiters and waitresses to serve customers
  • Cleaned work areas, equipment, utensils and dishes after each shift
  • Prepared meats, vegetables or desserts according to orders or instructions
  • Ensured that all food items were stored properly at the correct temperature

House Cleaner

02.2011 - 06.2015
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance
  • Exceeded customer satisfaction by finding creative solutions to problems
  • Collaborated closely with team members to achieve project objectives and meet deadlines
  • Completed routine maintenance and repair

Hairstylist

Maribel
01.1999 - 12.2010
  • Selected hair colors, products, and services based on customer preference and individually designed hair care plan
  • Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions
  • Advised clients on how to maintain their haircuts between visits
  • Educated clients on proper home hair care maintenance techniques
  • Kept work stations clean and sanitized scissors, combs and other styling tools
  • Greeted customers, answered phones and booked appointments
  • Shampooed, conditioned and dried hair and scalp or hairpieces
  • Applied highlights, lowlights or other coloring techniques
  • Sanitized workstations and salon equipment to reduce risk of infection
  • Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care
  • Prioritized and organized tasks to efficiently accomplish service goals

Housekeeper

los santos
03.1990 - 08.1998
  • Waxed and polished wood furnishings to restore faded appearance
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow
  • Assisted in laundry services including washing, drying, and folding linens
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation
  • Followed safety procedures when handling hazardous materials
  • Cleaned building floors by sweeping, mopping and scrubbing
  • Scrubbed kitchen appliances, countertops and fixtures
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary
  • Employed deep-cleaning techniques for areas in need of additional sanitation

Education

High School Diploma -

El Nuevo Mundo
06.1975

Skills

  • Cleaning techniques
  • Safe cleaning with chemicals
  • Deep cleaning
  • Customer service-focused
  • Physically strong
  • Hardworking
  • Cleaning and organizing
  • Work ethic and integrity
  • Sales expertise
  • Verbal and writing communication

Timeline

Associate Clerk

Goodwill
05.2018 - Current

Food Maker

McDonald's
01.2016 - 04.2018

House Cleaner

02.2011 - 06.2015

Hairstylist

Maribel
01.1999 - 12.2010

Housekeeper

los santos
03.1990 - 08.1998

High School Diploma -

El Nuevo Mundo

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Bernarda Roriguez