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Associate Principal Engineer

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Personable professional experienced customer service and prior
sale experience willing to team/ Possible Future Management

Service-focused Customer Engineer bringing unparalleled skills in customer relations, task prioritization and time management. Motivated to directly and efficiently address customer concerns head-on, develop proactive solutions and implement corrections with efficiency. Proficient in customer service management software and hardware with expertise in related roles.


Corporate Accounts- paper and packaging.
Automotive Accounts- paper, packaging, facility supplies.
National Accounts- paper and packaging
Motivated Customer Service Team Lead with 30 years of industry experience, who thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures,

Personable Member Service Representative offering 10 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.

Bernardo Dasilva

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Customer Service Represenative

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Customer Service Represenative

High School Diploma -

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