Bernardo Morales

• Practiced advanced foreign-language abilities to support customers' needs.
• Consulted with customers regarding needs and addressed concerns.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
• Managed daily operations for both sales performance and inventory control.

• Developed and maintained relationships with new and existing clients to increase sales revenue.
• Identified customer needs, introduced relevant products, and ensured a positive experience.
• Identified and acquired skilled professionals in graphic design and content creation.
• Worked with creative teams to deliver productive marketing campaigns.
• Trained and provided guidance to new staff members.
• Visited company sites for sales learning and development.

• Developed key customer relationships to increase sales.
• Conducted market research to identify selling possibilities and evaluated customer needs actively.
• Negotiated deals and handled complaints or objections.
• Developed and maintained relationships with new and existing clients to increase sales revenue.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Organized store by returning merchandise to proper areas and restocked displays.

• Facilitated communication between departments to ensure smooth operation.
• Participated in the planning and execution of special projects.
• Participated in weekly team meetings to discuss project statuses and operational challenges.
• Supported customer service efforts by addressing and resolving operational issues.
• Ensured smooth and positive customer experience
• Monitored inventory levels and assisted in inventory management tasks.