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Bernatta Mumford
Athens,GA
Summary
Results-driven professional with strong expertise in quality control and process improvement. Proven ability to enhance product reliability and streamline operations, ensuring compliance with industry standards.
Overview
1
1
Language
1
1
Certification
26
26
years of professional experience
Work History
Product Support Specialist
Caterpillar
Athens, Georgia
10.2022 - 02.2026
- Analyzed product feedback to identify recurring issues, leading to targeted improvements.
- Implemented process improvements that streamlined support operations, reducing response times.
- Collaborated with engineering teams to resolve technical product challenges, improving product reliability.
Lead Quality Inspector
Williams-Sonoma
Braselton, Georgia
07.2021 - 06.2022
- Trained junior inspectors on quality control procedures, improving overall inspection accuracy.
- Collaborated with production teams to identify and resolve quality issues, ensuring compliance with standards.
- Conducted routine audits of manufacturing processes for adherence to specifications.
- Documented inspection results and maintained quality records to support continuous improvement efforts.
- Inspected incoming materials to ensure compliance with quality standards.
Quality Auditor
Caterpillar
Athens, Georgia
10.2017 - 09.2020
- Conducted quality audits on production processes and products for compliance.
- Reviewed documentation to ensure adherence to quality standards and procedures.
- Implemented corrective actions to resolve quality issues affecting production lines.
- Recommended changes in products or processes to improve quality levels.
- Provided guidance to team members on the implementation of corrective action plans.
- Collaborated with teams to identify areas for process improvement and efficiency.
- Trained staff on quality control procedures and best practices in manufacturing.
Electrical Engineering Quality Auditor
Electrolux
Kinston, North Carolina
06.2006 - 12.2011
- Conducted quality audits on appliances to ensure compliance with industry standards.
- Analyzed audit findings to recommend process improvements and corrective actions.
- Created reports on audit findings with actionable recommendations for quality enhancements.
- Developed and implemented inspection checklists to ensure consistent product evaluation standards.
- Collaborated with production teams to identify and resolve quality issues.
- Trained staff on quality control processes and standards for improved performance.
- Maintained accurate records of audits, inspections, and non-conformances for reporting.
- Facilitated cross-departmental communication to enhance overall product quality assurance.
- Reviewed supplier quality performance and collaborated on targeted improvement plans to enhance compliance.
- Evaluated production processes for efficiency and effectiveness.
- Inspected incoming materials for conformance to specifications.
- Developed and maintained audit plans, checklists and procedures.
Production Worker
Barnet
Kinston, North Carolina
03.2004 - 05.2006
- Operated and monitored creeling machines for optimal yarn tension.
- Managed yarn spools and ensured proper feeding into production lines.
- Collaborated with team members to troubleshoot creeling issues efficiently.
- Trained new staff on creeling procedures and safety protocols.
- Assisted in quality control checks during the creeling process to ensure standards.
- Maintained accurate records of yarn usage and inventory levels.
- Attended training sessions regularly in order to stay abreast of developments in technology and manufacturing processes.
- Provided assistance to other workers in setting up machines or performing tasks related to creeling operations.
- Loaded bundles onto creeling machines for production. onto standard V-shaped and swivel frame creels.
Production Worker
Smithfield Packing
Kinston, North Carolina
01.2000 - 02.2004
- Operated machinery to assemble products on a fast-paced production line.
- Collaborated with team members to meet daily production goals effectively.
- Loaded materials into machines, ensuring proper setup for each production run.
- Maintained clean and organized workstations to ensure safety and efficiency.
- Inspected finished products for quality and compliance with standards.
- Adhered to safety protocols while handling equipment and materials on the floor.
- Assisted in training new staff on production processes and safety procedures.
- Ensured all products were packaged correctly before shipping out.
Education
Some College (No Degree) - Computer Programming
Lenior Community College
Kinston, NCSkills
- Quality control procedures
- Process improvement
- Technical troubleshooting
- Reliability analysis
- Technical documentation
- Software documentation
- Customer relationship management
Languages
Spanish
Professional
Certification
- Certified Visual Weld Auditor
Timeline
Product Support Specialist
Caterpillar
10.2022 - 02.2026
Lead Quality Inspector
Williams-Sonoma
07.2021 - 06.2022
Quality Auditor
Caterpillar
10.2017 - 09.2020
Electrical Engineering Quality Auditor
Electrolux
06.2006 - 12.2011
Production Worker
Barnet
03.2004 - 05.2006
Production Worker
Smithfield Packing
01.2000 - 02.2004
Some College (No Degree) - Computer Programming
Lenior Community College