Bernice Brun
West Hartford,CT
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Service Representative
University of Hartford
West Hartford, US
08.2024 - 09.2025
- Answering phone calls and emails to help assist customers with getting answers to their needs and reassurance that their concerns are important to us.
- We also work with different departments of the school to help overall with smooth transitions and assistance to everyone around us.
Food Service Worker
Aramark
Hartford, US
02.2023 - 10.2023
- Make and build people's orders and provide information for any questions and concerns that they may have.
Social Work Assistant
The Child Center of NY
New York, US
07.2022 - 08.2022
- I assisted the workers in the workplace.
- I did things such as filing papers, setting up job interviews, and helping around the office.
Social Work Intern
The Child Center of NY
Queens, US
07.2020 - 08.2020
- As an intern I would do community service activities, such as proposing ideas to save energy and finding solutions for air pollution.
Education
BBA - Management
University of Hartford
West Hartford, CT05-2026
Liberal studies - Associate's degree
University of Hartford
West Hartford, CT05.2025
Skills
- Conflict resolution
- Customer relationship building
- Communication skills
- Team leadership
- Problem-solving
Certification
Driver's License
Languages
- English, Expert
- Haitian Creole, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Professional
References
References available upon request.
Timeline
Customer Service Representative
University of Hartford
08.2024 - 09.2025
Food Service Worker
Aramark
02.2023 - 10.2023
Social Work Assistant
The Child Center of NY
07.2022 - 08.2022
Social Work Intern
The Child Center of NY
07.2020 - 08.2020
BBA - Management
University of Hartford
Liberal studies - Associate's degree
University of Hartford