Bernice Gonzalez
Chicago,IL
Summary
Dynamic professional with experience at It Takes A Village Daycare, skilled in classroom management and student assessment. Proven ability to enhance critical thinking and foster parent communication. Adept at employee training and utilizing educational technology to create engaging learning environments, ensuring students achieve their learning goals effectively.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Teacher
It Takes A Village Daycare
Chicago, Illinois
09.2024 - 06.2025
- Encouraged critical thinking skills among students by posing thought-provoking questions during class discussions.
- Assisted in planning field trips and special events such as assemblies or performances.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Observed student performance and analyzed individual records to assess progress.
- Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
- Participated in workshops, trainings and conferences to improve educational skills.
- Maintained safe, educational environment for students during learning and free play time.
Barista
Food for Thought Cafe
Chicago, Illinois
09.2023 - 05.2024
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Greeted customers promptly and responded to questions.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Recommended pastries and sandwiches to pair with customers' beverages.
Trainer
Potillos
Chicago, Illinois
03.2021 - 08.2022
- Explained goals and expectations required of trainees.
- Maintained up-to-date knowledge of industry trends and best practices.
- Recommended changes or improvements in existing training processes as needed.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
Cashier
Wendys Restaurant
Chicago, Illinois
01.2020 - 07.2022
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped with purchases and signed customers up for rewards program.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed customer payments quickly and returned exact change and receipts.
Cashier
Chipotle Grill
Chicago, Illinois
03.2019 - 12.2020
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped with purchases and signed customers up for rewards program.
- Trained new team members in cash register operation, stock procedures, and customer services.
Wait Staff Member
Paramount Events Chicago
Chicago, Illinois
04.2018 - 12.2018
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Provided exceptional service to high volume of daily customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Education
High School Diploma -
Instituto Science Health Career Academy
Chicago, IL06-2020
Some College (No Degree) - Education
Harry S Truman College
Chicago, ILSkills
- Classroom management
- Lesson planning
- Student assessment
- Parent communication
- Educational technology
- Child development
- Employee training
- Customer service
Certification
- CDA Credential
- ECE Level 1
- CPR
- Food Handlers
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Assistant Teacher
It Takes A Village Daycare
09.2024 - 06.2025
Barista
Food for Thought Cafe
09.2023 - 05.2024
Trainer
Potillos
03.2021 - 08.2022
Cashier
Wendys Restaurant
01.2020 - 07.2022
Cashier
Chipotle Grill
03.2019 - 12.2020
Wait Staff Member
Paramount Events Chicago
04.2018 - 12.2018
High School Diploma -
Instituto Science Health Career Academy
Some College (No Degree) - Education
Harry S Truman College
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