Bernice Grant
Brooklyn,NY
Summary
Experienced customer service representative. Extensive knowledge of database entry. Fertility experience with FDA, Donor Egg and Donor Sperm requirements.
Overview
21
21
years of professional experience
Work History
Donor & Gestational Carrier Coordinator
CCRM New York
05.2022 - Current
- Delivered timely and efficient delivery services to ensure customer satisfaction.
- Maintained accurate records of deliveries and routes for operational efficiency.
- Collaborated with team members to optimize delivery schedules and reduce delays.
- Trained new staff on company protocols and safety procedures for effective operations.
PATIENT CLINICAL CARE COORDINATOR
SHADY GROVE FERTILITY
01.2017 - 05.2022
- Prescreening for new patients to clinic. Assist with scheduling appointments with several departments. Data entry of outside records of bloodwork and tests to patient charts. As nurses to make sure that all testing is completed prior to starting treatment.
DONOR EGG COORDINATOR
CALIFORNIA CRYOBANK - DEB
01.2016 - 01.2020
- Reviewed donor profiles prior to donation. Database entry of approved donors to website. Coordinated with clinics in US and International on donor retrievals and testing.
CRM ADVOCACY
AMERICAN CANCER SOCIETY, CANCER ACTION NETWORK
01.2004 - 01.2016
- Database entry of donations to ACS CAN, Mailing of member materials monthly. Yearly auction for advocates at annual meeting. Coordinated the auction and all items received. Worked with outside vendors on ordering brochures and needed materials for meetings.
Education
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LA GUARDIA COMMUNITY COLLEGE
01.1995
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C.W. POST, LONG ISLAND UNIVERSITY
01.1992
Skills
- Microsoft Office
- NextGen
- Artworks
- LabCorp, RXNT, Cover my meds applications
- Multi line phones
- Data entry
Timeline
Donor & Gestational Carrier Coordinator
CCRM New York
05.2022 - Current
PATIENT CLINICAL CARE COORDINATOR
SHADY GROVE FERTILITY
01.2017 - 05.2022
DONOR EGG COORDINATOR
CALIFORNIA CRYOBANK - DEB
01.2016 - 01.2020
CRM ADVOCACY
AMERICAN CANCER SOCIETY, CANCER ACTION NETWORK
01.2004 - 01.2016
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LA GUARDIA COMMUNITY COLLEGE
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C.W. POST, LONG ISLAND UNIVERSITY
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