Jackie Heard
Orange Grove,US
Summary
Compassionate and driven professional with 7 years of experience as an educator and athletic coach, a two-time gestational carrier, and a dedicated mother of three. Skilled in building strong relationships, communicating across diverse audiences, and supporting others through complex, life-changing experiences. Adept at navigating fast-paced, evolving environments with a goal-oriented mindset and a deep commitment to service. Known for collaborative teamwork, emotional intelligence, and the ability to guide clients and colleagues with empathy, clarity, and confidence.
Overview
18
18
years of professional experience
Work History
Gestational Carrier
Egg Donor and Surrogacy Solutions
11.2022 - Current
- Collaborated cross-functionally with medical professionals, legal teams, and coordinators to ensure smooth and timely surrogate-IP relationship
- Thrived in a fast-paced setting by adapting quickly to shifting priorities, urgent client needs, and evolving legal or medical requirements.
- Strengthened communication skills through regular interactions with others, specifically IVF and fertility care teams.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Self-motivated, with a strong sense of personal responsibility.
- Strong interpersonal and communication skills, with a natural ability to build rapport.
- Empathetic listener with a non-judgmental approach to diverse family-building paths.
Teacher 6-12th Grade
Texas Public School
08.2018 - 05.2025
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Contributed to a collaborative team culture while managing multiple (15+) time-sensitive cases with professionalism, empathy, and flexibility.
- Scheduled conferences with collaboration teams to discuss students' progress and classroom behavior and learning objectives.
- Skilled in conflict de-escalation and mediation, ensuring a respectful and collaborative environment for all students with a diverse learning skills.
- Maintain detailed and confidential records.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Adapted teaching methods and materials to meet students' varying needs.
Office Manager
NorthWest Kids Gym
Corpus Christi, US
01.2018 - 07.2018
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions of the small camp store
Office Management
Herrmann Sons Life Camp
Comfort, US
05.2007 - 08.2013
- Utilized office management software to record and track customer information.
- Performed general office administration and management functions.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
No Degree - IBCLC
Lactation Education Resources
12-2025
Master of Science - Kinesiology Sports Management
TEXAS A&M UNIVERSITY
College Station, TX08.2018
Bachelor of Science - Kinesiology Exercise Science and Allied Health
TARLETON STATE UNIVERSITY
Stephenville, TX12.2016
High School Diploma - undefined
TIVY HIGH SCHOOL
Kerrville, TX05.2013
Skills
- Proactive Communication & Active Listening
- Relationship Building & Empathy
- Organizational & Time Management Skills
- Cultural Sensitivity & Inclusion
- Detail-Oriented Documentation
- Proficient in Technology and Google Applications
Timeline
Gestational Carrier
Egg Donor and Surrogacy Solutions
11.2022 - Current
Teacher 6-12th Grade
Texas Public School
08.2018 - 05.2025
Office Manager
NorthWest Kids Gym
01.2018 - 07.2018
Office Management
Herrmann Sons Life Camp
05.2007 - 08.2013
Bachelor of Science - Kinesiology Exercise Science and Allied Health
TARLETON STATE UNIVERSITY
High School Diploma - undefined
TIVY HIGH SCHOOL
No Degree - IBCLC
Lactation Education Resources
Master of Science - Kinesiology Sports Management
TEXAS A&M UNIVERSITY