Jenna Priddy
Live Oak County Sheriff's Department
Orange Grove,Texas
Work Preference
Desired Job Title
911 DispatcherWork Type
Full TimeSummary
Experienced with crisis management and emergency response. Utilizes advanced communication skills to maintain order and provide clear instructions. Strong understanding of multi-tasking and prioritizing calls to ensure efficient service and public safety.
10
Years of experience
Work History
911 Dispatcher
2 Years 3 Months- Answered 911 and non-emergency calls, gathered critical information, and prioritized incidents for immediate response.
- Dispatched law enforcement units, fire crews, and EMS using radio and computer-aided dispatch systems.
- Entered accurate incident details into records and dispatch databases for officer and responder support.
911 Dispatcher
2 Years 5 Months- Coordinated communication between deputies, emergency services, and outside agencies during active incidents.
- Entered accurate incident details into records and dispatch databases for officer and responder support.
- Answered emergency and non-emergency calls, gathered critical information, and prioritized incidents for immediate response.
911 Dispatcher
8 Months- Remained calm under pressure while managing multiple emergencies and supporting public safety operations.
- Monitored radio traffic, tracked unit status, and relayed updated information to field personnel.
- Logged calls, maintained incident files, and followed department procedures for confidential information handling.
911 Dispatcher
1 Year 6 Months- Monitored Police and Fire radios to provide assistance to responding personnel.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Reason for leaving: pursuing ongoing education.
Waitress
11 Months- Recommended cocktails, wines, and non-alcoholic options based on guest preferences and menu knowledge.
- Served beverages efficiently while maintaining cleanliness, organization, and compliance with bar standards.
- Reason for Leaving: Made an employment change to advance a professional career.
Carhop Server
2 Months- Verified order details before handoff to reduce customer delays and remakes
- Assisted teammates with food running, drink refills, and guest support during peak periods
- Reason for leaving: Transitioned employment to secure improved compensation and work schedule flexibility.
- Processed payments and handled cash transactions using point-of-sale systems.
Cashier
2 Months- Balanced cash drawer and resolved register discrepancies following store procedures
- Maintained clean, organized checkout area and stocked nearby supplies
- Concluded employment to prioritize personal circumstances.
Bar Waitress
3 Months- Checked on guests regularly to resolve concerns and ensure satisfaction.
- Recommended beverages and menu items, supporting guest satisfaction and faster decision-making.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Reason for Leaving: Sought improved pay to better align compensation with role expectations.
Carhop Server
1 Year- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Completed transition from employment to enroll in college programs.
Education
Bachelors of Arts - Criminal Justice
- Awarded Deans List
Associates of Science - Arts And Sciences
Received
Skills
Incident documentation
Typing speed
Teamwork and collaboration
Computer skills
Critical thinking
Data entry
Map reading skills
Incident prioritization
Multitasking Abilities
Computer skills
Crisis management
Critical thinking
Geographic awareness
Active listening
Call control techniques
Emergency response coordination
Timeline
911 Dispatcher
Live Oak County Sheriff's Department
07.2024 - Current
911 Dispatcher
Kleberg County Sheriff's Department
01.2022 - 06.2024
911 Dispatcher
Jim Wells County Sheriff's Department
04.2021 - 12.2021
911 Dispatcher
Kleberg County Sheriff's Department
10.2019 - 04.2021
Waitress
Elks’ Lodge
03.2018 - 02.2019
Carhop Server
Sonic
01.2018 - 03.2018
Cashier
Mcdonnolds
11.2017 - 01.2018
Bar Waitress
Ponchos on the Border
08.2017 - 11.2017
Carhop Server
Sonic
08.2016 - 08.2017
Texas A&M
Bachelors of Arts from Criminal Justice
Coastal Bend College
Associates of Science from Arts And Sciences