Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bernice Hawkins

Conyers,GA

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management. Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced School environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Motivated Administrate with 8 years of experience offering office support in middle school industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

Chapel Hill Middle School
Decatur, GA
12.2014 - Current
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.

Education

Associate of Applied Science - Education

Argosy University
Orange, CA
04-2013

Skills

  • Proposal Writing
  • Invoice Processing
  • Workflow Optimization
  • Database Management
  • Scheduling
  • Document Control
  • Office Administration
  • Calendar Management
  • Information Security

Timeline

Administrative Assistant

Chapel Hill Middle School
12.2014 - Current

Associate of Applied Science - Education

Argosy University
Bernice Hawkins