Bernice Humphreys
Jackson,TN
Overview
3
3
years of professional experience
Work History
Front End Associate
Bed Bath & Beyond
Jackson, TN
11.2022 - 04.2023
- Assisted customers with product selection and provided knowledgeable recommendations.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
- Trained new front-end associates on checkout procedures and customer service best practices.
- Demonstrated strong problem-solving skills when handling customer complaints or inquiries.
- Performed daily opening and closing procedures according to standard operating procedures.
Retail Sales Associate
Carters Oshkosh
Jackson, Tennessee
09.2021 - 02.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Operated cash register, processed payments, and handled customer transactions efficiently.
- Addressed customer inquiries and resolved issues to ensure a positive shopping experience.
- Participated in inventory management tasks, including counting stock and organizing backroom items.
- Trained new associates on store policies, procedures, and customer service techniques.
Assistant Merchandising Manager
Stein Mart
Jackson, Tennessee
11.2019 - 09.2020
- Assisted customers with product selection and inquiries.
- Collaborated with team members to ensure timely restocking of inventory.
- Created displays to promote merchandise, such as special sales or seasonal items.
- Conducted inventories of merchandise regularly to ensure accuracy of stock levels.
- Performed regular price checks to ensure competitive pricing in the market.
- Maintained accurate records of stock purchases and pricing information.
- Entered data accurately into company databases and spreadsheets.
- Conducted regular audits of data entries to ensure accuracy and compliance.
Education
Associate of Science - General Studies
Jackson State Community College
Jackson, TNBachelor of Arts - Professional Studies
University of Memphis
Memphis, TNSkills
- Customer service
- Data entry
- MS Office
- auditing
- Inventory management
Timeline
Front End Associate
Bed Bath & Beyond
11.2022 - 04.2023
Retail Sales Associate
Carters Oshkosh
09.2021 - 02.2022
Assistant Merchandising Manager
Stein Mart
11.2019 - 09.2020
Associate of Science - General Studies
Jackson State Community College
Bachelor of Arts - Professional Studies
University of Memphis