Bernice Rios
Houston,TX
Summary
As a freshman college student, I perform task with genuine care and attentiveness. My biggest strong suit is time management, while working through all 4 years of high school I've gained an immense amount of knowledge from past managers and school counselors. I perform my tasks to the best of my ability no exceptions. Always ready to learn new information.
Overview
3
3
years of professional experience
Work History
Front of House Employee
Panda Express
Houston, TX
08.2024 - Current
- Managed large groups in a timely manner while ensuring satisfaction of all guests.
- Performed opening and closing duties such as counting money, organizing supplies.
- Adhered to all health code regulations when handling food items or beverages.
- Resolved customer complaints in a professional and courteous manner.
Crewmember
Raising Canes
11.2022 - 08.2024
- Prioritize customer needs.
- Ability to follow company guidelines for an effective shift.
- Ability to multitask during chaotic shifts.
- Train new hires in the drive-thru and front counter zone, and pass down skills I've learned as a Certified Trainer.
- Courteous attitude.
- Effectively advocate company surveys to show reflection of the work we put in as a team.
- Maintain a 'clean as you go' mindset throughout every shift.
Cashier
Zenefits
Houston, TX
02.2023 - 03.2023
- As a returning employee to the Houston Rodeo, I was given the opportunity to train new hires at my food stand.
- Ability to comprehend customer questions regarding food/events.
- Memorization was key to a smooth environment during hectic shifts.
- Teamwork was essential to maintain a happy and fulfilling setting as we attended hundreds of clients daily.
- Dedication and determination were needed to get through post-concert lines.
Cashier
Zenefits
Houston, TX
02.2022 - 03.2022
- Able to welcome every customer with a positive attitude, as they stand in long lines to get food.
- Multitask while keeping composure and organization.
- Restock all items and keep attentiveness to the speed of service to avoid a line build-up.
- Able to endure up to 13 hours of standing to provide good quality service.
- Being open-minded to strategic plans by others to clear out a rush.
- Strive in communication with co-workers and customers.
Education
Associate of Science - Nursing
Houston Community College
Houston, TX06-2026
High School Diploma -
Houston Math, Science And Technology Center
Houston, TX06-2024
Skills
- Communication skills
- Ability to move with a sense of urgency
- Patient under pressure
- Social skills
- Optimistic no matter the situation
- Solution finder
- Friendly and ecstatic energy
- Fast learner
- Strong Work Ethic
- Greeting guests
- Team Collaboration
Hobbies and Interests
- Played soccer for a year (2022)
- Did cheer as well for a year (2022)
- I love to run to release overwhelming emotions.
Timeline
Front of House Employee
Panda Express
08.2024 - Current
Cashier
Zenefits
02.2023 - 03.2023
Crewmember
Raising Canes
11.2022 - 08.2024
Cashier
Zenefits
02.2022 - 03.2022
Associate of Science - Nursing
Houston Community College
High School Diploma -
Houston Math, Science And Technology Center
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