Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bernicea Williams

Locust Grove,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach.

Overview

9
9
years of professional experience
1
1
Certification

Work History

BOPIC

BJ's Wholesale
10.2023 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.

Pet Sitter /Dog Walker

Rover.com
09.2020 - 01.2024
  • Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.

Retail Sales Associate

Gap Outlet
03.2023 - 10.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Cashier Team Lead

Island-Jump-N-Slide
02.2015 - 04.2020
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.

Education

Associate of Science - Nursing

Kennesaw State University
Kennesaw, GA
05.2026

High School Diploma -

Locust Grove High School
Locust Grove, GA
05.2022

Skills

  • MS Office
  • Customer Relations
  • Attention to Detail
  • Team building
  • Excellent written and oral communication
  • Flexible and Adaptable
  • Dependable and Responsible

Certification

CPR

May 2021

Timeline

BOPIC

BJ's Wholesale
10.2023 - Current

Retail Sales Associate

Gap Outlet
03.2023 - 10.2023

Pet Sitter /Dog Walker

Rover.com
09.2020 - 01.2024

Cashier Team Lead

Island-Jump-N-Slide
02.2015 - 04.2020

Associate of Science - Nursing

Kennesaw State University

High School Diploma -

Locust Grove High School

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Bernicea Williams