Bernidetta Herrington
Douglasville,GA
Summary
Adaptable and detail-oriented sales associate known for exceptional communication and problem-solving skills. Proven track record in resolving customer complaints and maintaining high service standards. Ready to contribute to team success and elevate customer satisfaction.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Waffle House
Douglasville, GA
11.2023 - Current
- Provided excellent customer service and ensured guest satisfaction during dining experiences.
- Operated cash register and handled transactions accurately for all orders.
- Assisted in training new team members on menu items and service procedures.
- Maintained cleanliness and organization of dining area and kitchen stations.
- Stocked supplies and managed inventory levels to support daily operations.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Inbound Sales Representative-WFH
Intuitive Solutions
Houston, Tx
07.2020 - 10.2023
- Engaged customers through active listening and tailored product recommendations.
- Managed customer inquiries and provided prompt resolutions via multi-channel communication.
- Participated in regular training sessions on sales techniques and best practices.
- Developed customized sales techniques to successfully sell and upsell products to new and existing clients.
- Assisted customers with placing orders over the phone.
- Resolved customer complaints in a timely manner to ensure satisfaction.
Lead Sales Associate
Macy's
Morrow, MI
03.2015 - 07.2019
- Assisted customers with product selection and inquiries.
- Managed inventory levels and restocked shelves as needed.
- Maintained store cleanliness and organized merchandise displays.
- Resolved customer complaints promptly to maintain satisfaction.
- Managed opening and closing procedures of the store, including cash handling.
Education
Bachelor of Arts - Psychology
Augusta University
Augusta, Georgia, GA 11.1999 - 05.2003
Skills
- Customer relationship management
- Sales techniques
- Inventory management
- Cash handling
- Service oriented
- Excellent communication skills
- Problem-solving skills
- Sales expertise
Timeline
Sales Associate
Waffle House
11.2023 - Current
Inbound Sales Representative-WFH
Intuitive Solutions
07.2020 - 10.2023
Lead Sales Associate
Macy's
03.2015 - 07.2019
Bachelor of Arts - Psychology
Augusta University
11.1999 - 05.2003