Bernie Ehlers
Omaha,NE
Summary
Personable Office Administrator with 34 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
35
35
years of professional experience
Work History
Office Administrator/Salesperson
Midwest Tire Co., Inc.
Omaha, NE
05.1987 - Current
- Delivered clerical support by handling range of routine and special requirements.
- Supported office manager with proactive correspondence management, document coordination and customer relations.
- Reconciled account files and produced monthly reports.
- Interacted with customers by phone, email or in-person to provide information.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Verified salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Led training sessions, answered questions and assisted employees with troubleshooting during software migrations.
- Trained new employees on administrative procedures, company policies and performance standards.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Education
Associate of Arts - Finance
University of Nebraska At Omaha
Omaha, NE05.2002
Skills
- Team Building
- Motivational Leadership
- Regulatory Compliance
- Coaching and Mentoring
- Microsoft Office Suite
- Report Preparation and Analysis
- Recruitment and Hiring
- Staff Development and Training
- Payroll Administration
- Documentation and Recordkeeping
- Account Reconciliation
- Friendly and Relatable
- Administration and Operations
- Accounts Payable and Receivable
- Honesty and Integrity
- Customer Service Management
- Verbal and Written Communication
- Confidence and Drive
- Office Equipment Management
- Microsoft Office
- Employee Motivation and Discipline
- Intuit QuickBooks
studying Spanish
I took 2 semesters in High School & 1 in college. Have been studying on my own since. Dealt with all Spanish speaking customers (to the best of my ability) regarding sales.
Languages
Spanish
Limited Working
Timeline
Office Administrator/Salesperson
Midwest Tire Co., Inc.
05.1987 - Current
Associate of Arts - Finance
University of Nebraska At Omaha