Bernisha Mitchell
Olive Branch,MS
Summary
Compassionate and dedicated healthcare professional with extensive experience in direct patient care, mental health support, and child development. Skilled in providing emotional support, assisting with daily living activities, and fostering positive, nurturing environments for individuals across various age groups.
Proven ability to work effectively in high-stress situations, manage multiple responsibilities, and provide empathetic care tailored to the unique needs of each individual. Eager to contribute expertise in mental health, caregiving, and healthcare assistance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Irby Psychology Services LLC
Southaven, MS
03.2025 - Current
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Facilitated on-site activities, support groups, and outings for clients.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
Data Specialist
City Of Memphis Youth Services
Memphis, TN
01.2024 - 03.2025
- Streamlined operational processes and workflow to increase efficiency of team performance and resource allocation.
- Stayed current on industry trends and emerging technologies to ensure the company''s competitive edge in the marketplace.
- Managed company social media pages and increased social media presence, monitoring user engagement.
Mental Health Technician
Compass Intervention Center
Memphis, TN
06.2023 - 12.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Accompanied patients to various facilities adhering strictly to security protocols.
Assistant Teacher
KinderCare Learning Centers
Cordova, TN
03.2023 - 10.2023
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
Caregiver
Brookdale Assisted Living
Germantown, TN
06.2022 - 12.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned suites,ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
Education
Bachelor’s Of Science - Health Sciences
University of Memphis
Memphis, TN05.2023
Skills
- Documentation skills
- De-escalation strategies
- Patient observation
- Patient assessment
- Crisis intervention
- Housekeeping skills
- Behavioral management
- Patient care optimization
- Patient care and empathy
- Special needs patient care
- Psychiatric patient care
- Customer service
- Teamwork and collaboration
Clinical Skills
- Problem-solving
- Time management
- Attention to detail
- Venipuncture
- Patient preparation
- Specimen labeling procedures
- Order of draw
- Specimen handling
- Multitasking
- Computer skills
- Problem resolution
- Healthcare teamwork
- Healthcare assistance
Accomplishments
- Collaborated with team of 3 in the development of Content Team at the City of Memphis: Office of Youth Services as the Lead.
- Mentor for At Risk, youth
Certification
- PT - Phlebotomy Technician
- First Aid/CPR Certified
- BLS Certified
Internships
• Intern at Pain Management Clinic of America, 2023
• Intern at Eye Speciality Group, 2023
•Intern at Irby Psychological Services, 2025
Timeline
Behavioral Health Technician
Irby Psychology Services LLC
03.2025 - Current
Data Specialist
City Of Memphis Youth Services
01.2024 - 03.2025
Mental Health Technician
Compass Intervention Center
06.2023 - 12.2023
Assistant Teacher
KinderCare Learning Centers
03.2023 - 10.2023
Caregiver
Brookdale Assisted Living
06.2022 - 12.2022
Bachelor’s Of Science - Health Sciences
University of Memphis