Patient Access Coordinator
Mountain Vista Medical Center
Mesa, AZ
01.2024 - Current
- Applied HIPAA privacy and security regulations while handling patient information.
- Verified demographics and insurance information to register patients in computer system.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Processed patient responsibility estimate determined by insurance at pre-registration.
- Applied knowledge of payer requirements and utilized on-line eligibility systems to verify patient coverage and policy limitations.
- Participated in training sessions related to new software programs or changes in policies and procedures.
- Provided financial counseling services to patients regarding payment options.
- Verified insurance eligibility and ensured coverage of services to be provided.
- Greeted patients, verified patient identification and collected demographic information.
- Reviewed eligibility responses to assess patient benefit level and prepare estimates.
- Optimized provider time and treatment room utilization with appropriate appointment scheduling.
- Explained policies, procedures and services to patients.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
