Berny Jiotsop
Grand Prairie,Texas
Summary
Berny Jiotsop
Age: 22 DOB: 04/05/2002
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills to be a patient care technician. Ready to help team achieve company goals. Ready to tend to patients in a hospital setting. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Reservationist
DFW Valet
10.2021 - Current
- Documenting customer flight information, charting total customers with reservations to valet, using Microsoft Excel to sign employees in and out of gates, typing any important employee activity and customer needs
- Demonstrated excellent multitasking skills while juggling multiple phone lines, emails, and walk-in guests simultaneously during peak periods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Hairstylist
VIP African Hair Braiding
08.2019 - 03.2022
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
Education
Bachelor of Science - Psychology
University of North Texas
Denton, TX12.2024
Associate of Arts -
Tarrant County College
Fort Worth, TX12.2022
High School Diploma -
Mansfield Summit High School
Arlington, TX06.2020
Skills
- Microsoft Word/ Excel - Documentation of paperwork
- Adobe/ Google Spreadsheets - Typing 58 WPM
- Assisting supervisors with customer calls
- Reading all Customer flight information and putting on Excel
- Fluent in English and French
- Team Leadership
- Team Collaboration
- Problem-Solving
- Time Management
- Multitasking Abilities
- Excellent Communication
- Documentation and Reporting
- Organizational Skills
Campusandextracurricularinvolvement
- UNT Pre-Physician Assistant Club, Current
- Volunteering at Mission Arlington, Current
- Ignite Women's Empowerment, 09/01/19, 05/31/20, Member
- Student Council, 10/01/19, 05/31/20, Member
- USIP Peer to Peer Program, 09/01/18, 03/31/19, Tutor
- Campus Beautification Committee, 03/01/20, 04/30/20, Volunteer
- 12/01/18, 04/30/19, Teacher's Assistant
Timeline
Reservationist
DFW Valet
10.2021 - Current
Hairstylist
VIP African Hair Braiding
08.2019 - 03.2022
Bachelor of Science - Psychology
University of North Texas
Associate of Arts -
Tarrant County College
High School Diploma -
Mansfield Summit High School
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