Owner
- Directed day-to-day business operations ensuring efficiency and accuracy in task execution.
- Nurtured strong client relationships leading to enhanced retention and referral rates.
- Built and managed a high-performance team dedicated to meeting company targets.
- Streamlined business processes resulting in improved customer satisfaction metrics.
- Promoted a supportive workplace culture that encouraged collaboration and engagement.
- Formulated marketing initiatives increasing brand exposure and attracting new clientele.
- Successfully negotiated contracts achieving significant cost reductions for the organization.
- Resolved challenging customer situations to aid team members and sustain service quality.