BERTA IRMARD DENMARK
Killeen,USA
Summary
Dynamic, qualified Registered Nurse with 20 years of professional Nurse Case Management experience, Soldier Readiness, Patient-Centered Medical Home, Family Care, Pediatrics, and Long-term Care and Rehabilitation, and COVID-19 initiatives. Excellent communication skills and interpersonal abilities building rapport with leadership, physicians, patients, and families while delivering state of the art patient health care.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Nurse Case Management (GS 12)
DoD, Department of the Army
- Assess SM with Mental Health and Behavioral Health assessment during the in-processing to Fort Cavazos. Seek out SM’s that would benefit from NCM for Behavioral Health care. Utilize MEDPROS, PHA, MHA, and BHDP platforms for disposition to the respective Outpatient Behavioral Health Clinic.
Nurse Case Management (GS 12)
DoD Department of the Army
- NCM for MEDDAC-B (Bavaria), managed large active-duty military, family members, and military retiree population. Developed patient-tailored, time specific nursing care plans by defining specific and realistic patient goals and guided toward self-management goals. Consulted with leadership for more complex issues related to health care delivery. Obtained information or assistance related to issues of concern. Served as SACC (Sexual Assault Care Coordinator); managed Care Point and high utilizers who potentially (w)could benefit from case management.
RN, Weekend Supervising Nurse
Westin Inn Nursing and Rehabilitation
- Supervised professional/non-professional staff in the delivery of resident care. Scheduled assignments, prepared, reviewed, and transcribed doctor’s orders, performed medical records review. Coordinated new admissions/discharges and transfers. Communicated with residents, family members, interdisciplinary teams, and management related to resident status. Assured and followed compliance with State regulations, facility established safety, fire, disaster, infection control and all department policies. Adhered to the facility’s strict guideline regarding personal protection during the COVID-19 pandemic.
Nurse Case Management (GS 12)
DoD, Department of the Army
- Implemented CRDAMC COVID-19, Respiratory Illness Clinic (RIC) and served as Nurse Case Manager for the COVID-19 and RIC. Work closely with key staff including infection control, occupational health, and frontline staff about known suspected COVID-19 patients (i.e., PUI). Initiated follow-up calls to assess patient health status and educated on self-monitoring Tracked daily data and provided leadership with latest updates.
Nurse Case Management (GS 12)
DoD, Department of the Army
- As Executive Nurse Case Manager, coordinated care for Sr. Leadership by managing referrals, specialty care, and oversaw follow-up care in a timely manner to include CONUS care coordination. Within the Patient Centered Medical Home (PCMH) setting, managed medical and behavioral health care for active-duty military, family members, and a large military retiree population. Managed and directly oversaw Project Red, high utilizers and high-risk patients. Mentored MEDDICS, RN’s and LVN’s in delivering safe and effective patient care.
Nurse Case Management (GS 12)
DoD, Department of the Army
- Served as Assistant Chief Nursing Officer in absence of Leadership. Served as NCM in a Patient Centered Medical Home providing professional case management and health planning services. As a leader on a multi-disciplinary team, provide assessment, planning, implementation, coordination, evaluation, and monitoring of patients for health options and services. Developed, analyzed, integrated, monitored, and managed care delivery system of the Patient Centered Medical Home (PCMH) within Carl R Darnall Medical Center health care systems and the network (Humana, JLV, and EPIC). Engaged in problem solving by exploring options of care and alternative plans. Utilized the PCMH Huddle tool for referrals, and HEDIS.
Nurse Specialist (UR), Case Manager, Chief, Transfer Coordinator, DCNS
DoD, Department of the Army
- Created and implemented the Landstuhl Regional Medical Center’s Patient Transfer Center to aid in repatriating Soldiers, Coalition Forces, and family members, to Landstuhl Regional Medical Center for continuity of care for movement to CONUS, or home country for NATO Coalition. Managed by analyzing, planning, and implementing cost-effective strategies in coordination and collaboration with DVMMC, the Air Force’s TPMRC, and NATO for all patient movement from theater in host nation facilities. Served as nurse consultant for cost-effective strategies and utilization reviews within TRICARE Referral Management Branch and negotiated cost-effective care with Host Nation facilities in rendering care for US patients. Initiated patient-centered and outcome-driven health performance improvements by serving as advisor and consultant in the development, implementation, and management of military treatment facilities (MTF) healthcare UM/RM activities.
Nurse Case Manager, Nurse Consultant, Embedded Behavioral Health (GS 11)
DoD, Department of the Army
- Served as embedded nurse case manager for inpatient and outpatient Behavioral (EBH) in support of 173rd IBCT. Planned and worked independently, resolved conflicts amongst peers. Coordinated with other departments on WTU transfers, Host Nation hospitals, and LRMC, Evolutions, ATF, OBHC) and outside agencies. Interfaced with Tricare Europe/ISOS on all EBH consults ensuring a streamlined referral process to non-DoD agencies. Tracked, collaborated, and coordinated care for patients from basic to complex health problems across the continuum to improve patient care and outcomes.
Nurse Case Manager, Nurse Consultant, Embedded Behavioral Health, Tele-health Coordinator and Patient Presenter (GS 11)
DoD, Department of the Army
- Advocated for active-duty soldiers by assisting and coordinating ongoing psychiatric care. Administered Mini-Mental Health Assessments. Determined appropriate patient disposition, educated family members, significant others and command about illness, medication, and available resources. As Tele-health coordinator I organized, implemented, and managed the clinic's telehealth program by synchronizing all appointments with Regional Health Command Europe (RHCE) tele-health main terminal office.
Case Manager (NSPS equal to GS 09)
DoD, Department of the Army
Campus Professional Support Nurse
Killeen Independent School District Chaparral High School
08.2025 - Current
- Direct Patient Care: I administer first aid and emergency care to students and staff, providing specialized procedures for medically fragile students, and managing both acute and chronic illnesses. Document all nursing interventions, managing student health records, assisting with immunization tracking, and conducting screenings for vision, hearing, and scoliosis. I dispense medications with proper parental and physician consent and in accordance with Killeen ISD policies. Provide health education to students, staff, and parents to promote health and safety within the school community. Collaborate and communicate by working with parents to connect with community health resources, communicate with teachers and administrators about student health needs, and collaborate with the Health Services Coordinator. Assist in the creation of school health policies and participating in professional development to stay current on health-related best practices.
Assistant Director of Nursing Services
Harker Heights Nursing Rehabilitation
05.2025 - 08.2025
- Assistant Director of Nursing (ADON) managed and oversaw nursing staff delivering excellent patient care within the healthcare facility. Supervised, coordinated, and evaluated nursing staff ensuring compliance with State and Federal regulations, while contributing to the development and implementation of policies and procedures. Played a key role in maintaining quality patient care, addressing concerns from patients and their families. Utilized PCC for daily reports, data collection, and trend tracking.
Nurse Case Manager, (TBI, WTU, GS 11)
DoD, Department of the Army
11.2011 - 11.2013
- Case managed warriors and assessed for quality improvement and outcome measurements via facilitating and monitoring specialized appointments. Coordinated, planned, implemented, monitored, and evaluated options and services needed to meet complex healthcare demands of service members. Participated in weekly TRIAD's meetings (ERB's, NCM, PCM, SW, Ombudsman, CCO, ISG, Platoon and Squad Leader) and advocated for the SM.
Host Nation Patient Liaison Supervisor/Population Health Nurse, Diabetes Coordinator, Nurse Case Manager (NSPS equal to GS 11)
DoD, Department of the Army
11.2011 - 11.2013
Pediatric Nurse (Inpatient)
DoD, Department of the Army
08.1998 - 02.2003
Education
Master's degree - health administration/education
12.2015
Master of Science - Nursing
University of Phoenix
04.2012
Bachelor of Science - Nursing
University of Phoenix
09.2010
Associate of Science - Nursing
Central Texas College
Killeen, TX05.2002
Skills
- DOD ELECTRONIC HEALTH RECORD APPLICATIONS (MHS GENESIS, AHLTA, ESSENTRIS, CHCS JLV, PCC), MS WORD, EXEL, POWER POINT, NCM DATA BASE, MODS, HUMANA, EPIC, JOINT LEGACY VIEWER (JLV)
Certification
- RN, # 686734, Expiration: May 2027, Texas State BON.
- BLS April 2026
Languages
Fluent in the German Language
Timeline
Campus Professional Support Nurse
Killeen Independent School District Chaparral High School
08.2025 - Current
Assistant Director of Nursing Services
Harker Heights Nursing Rehabilitation
05.2025 - 08.2025
Nurse Case Manager, (TBI, WTU, GS 11)
DoD, Department of the Army
11.2011 - 11.2013
Host Nation Patient Liaison Supervisor/Population Health Nurse, Diabetes Coordinator, Nurse Case Manager (NSPS equal to GS 11)
DoD, Department of the Army
11.2011 - 11.2013
Pediatric Nurse (Inpatient)
DoD, Department of the Army
08.1998 - 02.2003
Nurse Case Management (GS 12)
DoD, Department of the Army
Nurse Case Management (GS 12)
DoD Department of the Army
RN, Weekend Supervising Nurse
Westin Inn Nursing and Rehabilitation
Nurse Case Management (GS 12)
DoD, Department of the Army
Nurse Case Management (GS 12)
DoD, Department of the Army
Nurse Case Management (GS 12)
DoD, Department of the Army
Nurse Specialist (UR), Case Manager, Chief, Transfer Coordinator, DCNS
DoD, Department of the Army
Nurse Case Manager, Nurse Consultant, Embedded Behavioral Health (GS 11)
DoD, Department of the Army
Nurse Case Manager, Nurse Consultant, Embedded Behavioral Health, Tele-health Coordinator and Patient Presenter (GS 11)
DoD, Department of the Army
Case Manager (NSPS equal to GS 09)
DoD, Department of the Army
Master of Science - Nursing
University of Phoenix
Bachelor of Science - Nursing
University of Phoenix
Associate of Science - Nursing
Central Texas College
Master's degree - health administration/education
Awards
DEPARTMENT OF THE ARMY ACHIEVEMENT AWARD/MEDAL 2016, 2020.
CERTIFICATIONS
- Tele-health Coordinator and Patient Presenter trained and certified (2013).
- Certification, Case Management, University of Southern Indiana (2004).
- Certificate, Warrior Transition Unit Nurse Case Manager, Fort Hood, TX.
- Certificate, Suicide Assist, Fort Hood, TX.
- Certificate, Resilience Training, Fort Hood, TX.
- Certificate, Respect-Mil Care Provider Course, Fort Hood, TX.
- Suicide Intervention Specialist – Train the Trainer (June 2012)
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