Berten Burgess
Vidor,Texas
Summary
I have been retired since January 2025. I am ready to rejoin the workforce again. I have worked in all kinds of different fields and I can tackle anything.
Professional service technician with strong background in diagnostics, repairs, and maintenance of various systems and equipment. Proven ability to collaborate effectively within teams to meet and exceed targets. Demonstrates adaptability and reliability in dynamic work environments. Skilled in troubleshooting, customer service, and technical problem-solving.
Experienced with diagnosing and repairing mechanical systems to ensure efficient operation. Utilizes advanced troubleshooting skills to address and resolve technical issues promptly. Track record of applying comprehensive knowledge of machinery and tools to maintain optimal equipment performance.
Overview
15
15
years of professional experience
Work History
Industrial Laundry Service Technician
Scott Laundry Equipment Company Inc.
Houston, TX
10.2021 - 12.2024
- Diagnosed and repaired industrial equipment to ensure optimal performance and reliability.
- Conducted preventative maintenance on machinery, reducing downtime and enhancing operational efficiency.
- Collaborated with team members to troubleshoot complex mechanical issues effectively.
- Implemented safety protocols, ensuring compliance with industry standards and regulations.
- Trained junior technicians on equipment operation and maintenance best practices.
- Improved service response times by streamlining diagnostic procedures and workflow processes.
- Managed inventory of parts and tools, ensuring availability for timely service delivery.
- Diagnosed mechanical issues and performed repairs on various equipment models.
- Conducted routine maintenance to ensure optimal performance of systems and machinery.
A&E Home Equipment Repair
Sears
Houston, TX
05.2021 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Automation and Controls Technician
Greenheck CVI
Shelby, NC
04.2019 - 05.2021
- Led troubleshooting efforts for complex control systems, ensuring minimal downtime and efficient operations.
- Developed and implemented preventive maintenance schedules, enhancing equipment reliability and performance.
- Mentored junior technicians on best practices in controls technology, fostering skill development within the team.
- Analyzed system performance data to identify areas for improvement, driving process enhancements across operations.
- Collaborated with engineering teams to integrate new technologies into existing control systems, optimizing functionality.
- Managed documentation of technical processes and procedures to ensure clarity and consistency across projects.
Industrial Service Technician
TLC Tristate Laundry Equipment
Valdosta, GA
06.2017 - 04.2019
- Developed technical documentation for equipment maintenance procedures, enhancing knowledge sharing among staff.
- Enhanced equipment reliability by performing routine maintenance and repairs on industrial machinery.
- Developed preventive maintenance schedules for clients'' equipment, effectively reducing the likelihood of costly breakdowns or disruptions.
- Improved safety standards by conducting thorough inspections of equipment and workspaces, identifying potential hazards and implementing corrective actions.
- Diagnosed mechanical issues and performed repairs on various equipment models.
- Conducted routine maintenance to ensure optimal performance of systems and machinery.
Automation and Controls Technician
Greenheck CVI
Shelby, NC
06.2015 - 04.2017
- Diagnosed and repaired control systems to ensure optimal performance.
- Collaborated with engineering teams to implement system upgrades.
- Developed troubleshooting procedures to enhance response time and accuracy.
- Trained junior technicians on best practices in controls technology.
- Analyzed system data to identify trends and recommend improvements.
- Managed inventory of parts and supplies for efficient operations.
- Skilled in troubleshooting control system malfunctions and creating plans for repair.
- Led troubleshooting efforts for complex control systems, ensuring minimal downtime and efficient operations.
- Developed and implemented preventive maintenance schedules, enhancing equipment reliability and performance.
Facilities Technician
CaroMont Regional Medical Center, Gaston Memorial Hospital
Gastonia, NC
04.2014 - 07.2015
- Conducted routine inspections of facilities to ensure compliance with safety regulations.
- Performed preventive maintenance on HVAC systems, plumbing, and electrical equipment.
- Collaborated with vendors to coordinate repairs and service requests efficiently.
- Led initiatives to streamline maintenance workflows, enhancing overall operational efficiency.
Industrial Laundry Service Technician
Tri State / TLC Laundry Equipment
Charlotte, NC
06.2010 - 01.2014
- Collaborated with team members to streamline service processes and improve response times.
- Trained junior technicians on troubleshooting techniques and safety procedures.
- Implemented quality control measures to enhance service accuracy and customer satisfaction.
- Maintained comprehensive service records for compliance and tracking purposes.
- Led initiatives to reduce downtime through proactive equipment assessments and repairs.
- Developed standard operating procedures for complex repair tasks, enhancing team efficiency.
- Explained diagnostic findings to customers and outlined repair or service options.
Education
High School Diploma -
High School Diploma -
Crest Senior High School
Shelby, NC06-1979
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Problem and issue resolution
- Equipment troubleshooting
- Professional and courteous
Timeline
Industrial Laundry Service Technician
Scott Laundry Equipment Company Inc.
10.2021 - 12.2024
A&E Home Equipment Repair
Sears
05.2021 - 10.2021
Automation and Controls Technician
Greenheck CVI
04.2019 - 05.2021
Industrial Service Technician
TLC Tristate Laundry Equipment
06.2017 - 04.2019
Automation and Controls Technician
Greenheck CVI
06.2015 - 04.2017
Facilities Technician
CaroMont Regional Medical Center, Gaston Memorial Hospital
04.2014 - 07.2015
Industrial Laundry Service Technician
Tri State / TLC Laundry Equipment
06.2010 - 01.2014
High School Diploma -
High School Diploma -
Crest Senior High School