Berth Lembo
Westbrook
Summary
Dependable and trustworthy, establishes rapport with patients and assists them in completing daily living tasks to enhance their quality of life. Strong attention to detail and driven to prioritize individual needs. Accommodating and kind-hearted team player dedicated to expanding knowledge and responsibilities. Compassionate Direct Support Professional providing assistance to elderly or disabled clients and patients from hospices or recovery centers. Observes and reports on patient status, cleans and organizes living quarters, and offers companionship. Demonstrated knowledge of vital sign reading and adherence to proper aseptic and infection control policies ensures the safety and well-being of those under care.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
DSP (Direct Support Professional)
Granite Bay Care, Inc.
09.2023 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Cleaning Volunteer
Royal Eagle Agency
01.2022 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
ProCare Specialist
Home Instead
05.2024 - 08.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
Education
English - Health Sciences
Southern Maine Community College
South Portland, ME05-2026
Skills
- Problem-solving
- Critical thinking
- Teamwork and collaboration
- Enthusiastic hard worker
- Flexibility
- Hospitality
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Attentive to people
- CPR certification
- Active listening
- Documentation
- Problem solving
- Caregiver
- Teamwork
- Fast learner
Accomplishments
- CPR certification
- DSP certification
- First aid certification
- CRMA certification
- Diabetes Certification
Certification
- Driver's License
- CPR Certification
- DSP Certification
- First Aid Certification
- CRMA Certification
- Diabetes Certification
- PSS Certification
Languages
French
Native or Bilingual
English
Professional Working
Timeline
ProCare Specialist
Home Instead
05.2024 - 08.2024
DSP (Direct Support Professional)
Granite Bay Care, Inc.
09.2023 - Current
Cleaning Volunteer
Royal Eagle Agency
01.2022 - Current
English - Health Sciences
Southern Maine Community College
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