Bertha A. Ishiki
Cerritos,CA
Summary
Accomplished Senior Judicial Assistant with a proven track record at the Superior Court of California, County of Los Angeles, enhancing operational efficiency by 80% through leadership and technology proficiency. Skilled in strategic planning and customer service, adept at mentoring teams and leading project management initiatives. Demonstrates exceptional regulatory compliance and performance management capabilities.
Overview
25
25
years of professional experience
Work History
Senior Judicial Assistant
Superior Court of California, County of Los Angeles
11.2021 - Current
- Plan, organize, and monitor work processes to ensure efficiency and compliance with court policies and regulations.
- Train and mentor judicial assistants, while achieving 100% compliance with best practices, and increasing operational efficiency.
- Led and supported multiple projects, including case backlog reduction, training initiatives, and technology implementations.
- Compile, analyze, and present metrics on case processing, court records, and workload statistics to improve decision-making.
- Attend court operational meetings to contribute insights on procedural improvements, and workflow enhancements.
- Assisted in policy development, procedural updates, and technology integration to streamline case management, and enhance service delivery.
- Supervise, participated in the electronic filing, tracking, and maintenance of court records using Odyssey, Clerk Edition, eCourt, Automated Workflow (AWF), and Odyssey File & Serve (OFS).
Judicial Assistant
Superior Court of California, County of Los Angeles
12.1999 - 11.2021
- Processed and managed cases across multiple litigation areas, ensuring accurate record-keeping and compliance with court procedures.
- Provided frontline support to judicial officers, staff, and the public in resolving complex inquiries, and ensuring quality service.
- Assisted in case calendar management, ensuring timely and accurate scheduling of court proceedings.
- Ensured the accuracy of statistical closure reports, and managed the monthly disposition lists.
- Processed Notices of Appeal, and managed the documentation for case transfers.
- Adapted to operational changes during the COVID-19 pandemic, facilitated virtual hearings, and assisted in implementing new case management procedures.
Education
MBA - Public Administration, Organizational Leadership
National University
La Jolla, CA03-2012
Bachelor of Arts - Political Science
California State University
Los Angeles03-2004
Skills
- Operations Management
- Leadership & Team Building
- Project & Performance Management
- Regulatory Compliance
- Technology Proficiency
- Financial & Case Management
- Strategic Planning & Problem-Solving
- Customer Service & Communication
Languages
Spanish
Native/ Bilingual
Additional Information
El Tribunal Superior de Los Ángeles está dedicado a servir a nuestra comunidad proporcionando acceso equitativo a la justicia a través de la resolución justa, oportuna y eficiente de todos los casos.
Timeline
Senior Judicial Assistant
Superior Court of California, County of Los Angeles
11.2021 - Current
Judicial Assistant
Superior Court of California, County of Los Angeles
12.1999 - 11.2021
MBA - Public Administration, Organizational Leadership
National University
Bachelor of Arts - Political Science
California State University
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