Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Soto

Miami,FL

Summary

Dynamic professional with experience as a Reservations Supervisor at Driftwood Hospitality Management LLC, excelling in customer retention strategies and staff training. Proven ability to enhance booking processes and resolve inquiries, ensuring high levels of guest satisfaction. Skilled in policy enforcement and maintaining accurate records, contributing to efficient operations.

Overview

20
20
years of professional experience

Work History

Reservations Supervisor

Driftwood Hospitality Management LLC
10.2011 - Current
  • Assisted in managing reservation systems to streamline booking processes.
  • Supported team in coordinating guest arrivals and departures efficiently.
  • Learned to resolve customer inquiries and issues promptly for satisfaction.
  • Maintained accurate records of reservations and cancellations for reporting.

Medical Assistant

Eve Medical Centers
02.2006 - 10.2010
  • Coordinated patient appointments and managed medical records for efficient office operations.
  • Assisted healthcare providers during exams and procedures, ensuring patient comfort and safety.
  • Educated patients on treatment plans, medication usage, and preventive care measures.

Education

High School Diploma -

Miami Coral Park Senior High School
Miami, FL
06-2003

Associate of Science - Nursing

Dade Medical College
MIami
08-2014

Skills

  • Staff training and development
  • Policy enforcement
  • Customer retention strategies

Timeline

Reservations Supervisor

Driftwood Hospitality Management LLC
10.2011 - Current

Medical Assistant

Eve Medical Centers
02.2006 - 10.2010

High School Diploma -

Miami Coral Park Senior High School

Associate of Science - Nursing

Dade Medical College

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