Overview
Work History
Education
Skills
Timeline
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Bertha Hernandez

Encinitas,CA

Overview

7
7
years of professional experience

Work History

Personal Shopper

Walmart
07.2023 - Current
  • Ensured quick and accurate order fulfillment, maintaining high customer satisfaction. Reviewed orders, tracked updates, and efficiently navigated the store to locate items. Stored completed orders properly for customer pickup. Provided friendly, knowledgeable support throughout the shopping process, selecting products based on customer needs and store guidelines.

Assistant Manager

Famous Footwear
12.2020 - 06.2023
  • Managed cash handling, deposits, and daily transactions with accuracy. Trained and supported sales associates to improve customer service. Oversaw inventory, placed orders, and handled office tasks, including paperwork and shipments. Assisted customers with product inquiries and locating items. Led opening and closing procedures.

Retail Sales Associate

My Sister’s Attic
10.2018 - 12.2020
  • Handled end-of-shift cashout operations with accuracy, maintaining proper receipt records and balancing POS. Provided excellent customer service by addressing inquiries, processing transactions, and promoting loyalty through friendly and knowledgeable assistance. Trained new team members on POS operations, sales strategies, and service excellence.

Education

Bachelor of Science - Public Health

University of California, San Diego
06-2025

Associate of Science - Math & Science

MiraCosta Community College
Oceanside, CA
06-2023

Skills

  • Bilingual, Spanish and English
  • Leadership
  • Data Analysis, SPSS Software
  • Teamwork & Collaboration
  • Policy analysis & Research development
  • Customer relations
  • Critical thinking
  • Attention to detail

Timeline

Personal Shopper

Walmart
07.2023 - Current

Assistant Manager

Famous Footwear
12.2020 - 06.2023

Retail Sales Associate

My Sister’s Attic
10.2018 - 12.2020

Bachelor of Science - Public Health

University of California, San Diego

Associate of Science - Math & Science

MiraCosta Community College
Bertha Hernandez