Yadira Zarco Fragoso
Grandview,MO
Summary
I first started working at Chelly's Cafe, where I gained patience and grew to become more hardworking and loving, and I moved a lot. I worked at Walmart and learned to interact better with people and to multitask. Lastly, in Saint Luke South Hospital, they taught me to be an organized person who can follow directions.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
11.2023 - 05.2024
- Assisted customers in selecting products based on preferences and needs
- Collaborated with team members to optimize shopping experience for customers
- Provided recommendations for alternative products when requested items were out of stock
- Maintained cleanliness and organization of shopping areas to enhance customer experience
- Adapted quickly to changes in product promotions and store layouts
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Hostess
Chelly Cafe
04.2022 - 09.2022
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table assignments for efficient service.
- Trained new staff on best practices for front-of-house operations.
- Supported special events by preparing designated areas for large parties.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Graduate -
Grandview Sr Highschool
Grandview, MO05.2024
No Degree - Pre-nursing
UMKC
Skills
- Customer service
- Decision-making
- Upbeat and outgoing attitude
- Bilingual: spanish and english
- Time management
- Problem-solving
- Multitasking Abilities
- Active listening
- Task prioritization
- Adaptability and flexibility
- Professionalism
LANGUAGES
English
Spanish
Timeline
Personal Shopper
Walmart
11.2023 - 05.2024
Hostess
Chelly Cafe
04.2022 - 09.2022
Graduate -
Grandview Sr Highschool
No Degree - Pre-nursing
UMKC