Bertha Loredo
Roto-Rooter
Hemet,CA
2
Languages
12
years of professional experience
Detail-oriented Accounts Receivable Specialist experienced in managing invoicing, payment posting, and collections. Achieved efficient resolution of billing issues and effective handling of unapplied payments and credit balances through strong analytical skills and customer service support. Focused on reducing past-due balances while maintaining accurate records and enhancing collections performance.
Work History
Account Receivables Specialist
11 Years 9 Months- Monitored aging reports and prioritized collection follow-up for past-due accounts.
- Resolved billing discrepancies by collaborating with dispatch, branch teams, and customers.
- Managed customer invoicing, payment posting, and account reconciliations for service transactions.
- Applied cash receipts accurately across multiple accounts and payment channels.
- Investigated unapplied payments, short pays, and credit balance issues.
- Maintained detailed account records and ensured compliance with billing procedures.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Monitored accounts to verify compliance with payment terms and schedules.
Education
High School Diploma
Skills
Accounts receivable
Payment accuracy
Aging report analysis
Payment posting accuracy
Credit management
Transaction processing
Client relationship management
Customer support
Languages
English
Spanish
Timeline
Account Receivables Specialist
Roto-Rooter
12.2014 - 09.2026Read More
Artesia High School
High School Diploma
Read More