BERTHA SELLS
Houston
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Professional School Bus Operator/Office Administrator
Houston ISD
08.2016 - Current
- Developed strong relationships with parents, teachers, and administrators through effective communication and professional behavior.
- Implemented conflict resolution techniques when dealing with behavioral issues among students on the bus.
- Managed emergency situations effectively with swift decision-making and clear communication with dispatchers.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and administrative tasks.
- Inputting data into systems and databases
- Answering phones, managing emails, handling correspondence, and providing administrative support
School Cafeteria Worker
Houston ISD (Booker T. Washington)
02.2016 - 08.2016
- Reduced food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.
- Prepared ingredients and recipe components ahead of time.
- Improved student nutrition by planning and preparing healthy meal options in the school cafeteria.
Personal Care Attendant
Girlings Healthcare
08.2012 - 09.2015
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Managed household tasks for clients, such as cleaning, laundry, meal preparation, and errands, creating a comfortable living environment.
Security Officer
Securitas Security Services USA
04.2011 - 07.2012
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Service Department Dispatcher
Source Broadband Services
07.2007 - 12.2010
- Assisted customers with troubleshooting issues over the phone, often resolving problems without necessitating a technician visit.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Developed strong working relationships with various departments within the organization including sales teams, customer support representatives, and field service personnel.
Education
GED -
General Educational Development (GED) Diploma
Houston, TX09-2015
Skills
- Adaptability
- Problem- Solving
- Resilience
- Multitasking
- Teamwork
- Time management
Certification
- Commercial Driver's License (CDL) Class B Certification
- Texas Department of Public Safety Training Certificate - 3/16/2024-3/30/2027
Timeline
Professional School Bus Operator/Office Administrator
Houston ISD
08.2016 - Current
School Cafeteria Worker
Houston ISD (Booker T. Washington)
02.2016 - 08.2016
Personal Care Attendant
Girlings Healthcare
08.2012 - 09.2015
Security Officer
Securitas Security Services USA
04.2011 - 07.2012
Service Department Dispatcher
Source Broadband Services
07.2007 - 12.2010
GED -
General Educational Development (GED) Diploma