Bertram Jones
Houston,Texas
Summary
HVAC certified maintenance supervisor. I am comfortable with residents, contractors, scheduling and keeping inventory. Skills include plumbing, electrical, appliance repair and AC/heating repair. I have repaired a variety of different types of gates, property lighting, water pumps, and boilers. I have experience in every area of multi-family. I have assisted in leasing from time to time at smaller communities. Yardi, Blue moon, Resman and Onesite are all systems that I am comfortable with.
Overview
9
9
years of professional experience
Work History
Service Manager
State Street Luxury Apartments (Kairoi Residential)
01.2023 - 02.2024
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
Maintenance supervisor
Lakecrest Village (Dominium properties)
10.2021 - 06.2022
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
Assistant Maintenance then Lead Maintenance
Kendall Manor then Arden Terrace (Valiant Residential)
01.2019 - 10.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
BG Staffing
03.2017 - 01.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Self employed
06.2015 - 03.2017
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
Education
HVAC Technician Certification - HVAC Installation And Repair
Houston School of Carpentry
03.2018
Skills
- Multiple Priorities Management
- Performance Evaluations
- Service Documentation
- Budget Control
Professional References
- Jessica Schmidt, 281-908-5171, Property manager at State Street
- Carry Selvera, 713-213-3762, Assistant Manager State Street Luxury Apartments
- Christopher Pitts, 281-608-4520, Property manager at Lakecrest Village
- Davina Joshua, 770-310-9503, Property manager at Kendall Manor
- Stephanie Rist, 832-3873708, Property manager Valiant Residential
- Donovan Langston, (903)330-4226, Technician Lakecrest Village
Relevant Experience
- State Street Luxury Apartments (Kairoi Residential), Service Manager, 01/01/23, 02/01/24
- Lakecrest Village (Dominium properties), Maintenance supervisor, 10/01/21, 06/01/22
- Kendall Manor then Arden Terrace (Valiant Residential), Assistant Maintenance then Lead Maintenance, 01/01/19, 10/01/21
- BG Staffing, All areas of maintenance, 03/01/17, 01/01/19
- Self employed, Home security and Video surveillance systems, 06/01/15, 03/01/17
Timeline
Service Manager
State Street Luxury Apartments (Kairoi Residential)
01.2023 - 02.2024
Maintenance supervisor
Lakecrest Village (Dominium properties)
10.2021 - 06.2022
Assistant Maintenance then Lead Maintenance
Kendall Manor then Arden Terrace (Valiant Residential)
01.2019 - 10.2021
BG Staffing
03.2017 - 01.2019
Self employed
06.2015 - 03.2017
HVAC Technician Certification - HVAC Installation And Repair
Houston School of Carpentry
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