Berwyn Tinnion Jr
McKinney,TX
Overview
15
15
years of professional experience
Work History
AutoGlass Technician
Safelite Auto Glass
04.2022 - Current
- Improved customer satisfaction by providing efficient and professional auto glass repair and replacement services.
- Enhanced safety by identifying and addressing potential windshield hazards before they escalated.
- Reduced vehicle downtime for clients with prompt completion of auto glass projects.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Perform recalibrations if needed on said vehicle.
Dish Network Technician
DISH
01.2019 - 03.2022
- Analyzed user-generated trouble tickets to determine causes of problems and took appropriate action for resolution.
- Installed and configured new devices and system components.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications.
- Responded to service requests during and after business hours.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
Warehouse Associate
Amazon
01.2017 - 01.2019
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Wrapped pallets in shrink wrap prior to loading.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Service Deli Manager
Albertsons
05.2011 - 06.2017
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Protected business, team members and customers by monitoring alcohol consumption and keeping operation in line with legal service requirements.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Integrated service and team management strategies to boost business profits.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Directed team of 4 deli workers handling $14,000 in weekly business.
Education
High School Diploma -
Lake Highlands High School
Dallas, TX06.2011
Skills
- Customer Service
- Strong Work Ethic
- Willingness to Learn
- Interior Vehicle Cleaning
- Auto Glass Knowledge
- Safety Procedures
- Glass Repair Expertise
- Windshield Installation
Contact
McKinney, TX 75071
Timeline
AutoGlass Technician
Safelite Auto Glass
04.2022 - Current
Dish Network Technician
DISH
01.2019 - 03.2022
Warehouse Associate
Amazon
01.2017 - 01.2019
Service Deli Manager
Albertsons
05.2011 - 06.2017
High School Diploma -
Lake Highlands High School