Beshoy Yacoub
Bayonne,NJ
Summary
Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Devoted Boy Scout Troop Leader with 9 years of experience coordinating troop activities. Plans and supervises meetings, engaging troop members and directing counselors. Instilling community values and spirit of service in youth.
Overview
2
2
years of professional experience
Work History
Sales Associate
AutoZone
Bayonne, United States
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Increase sales by 10%
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Shift Manager
Papa Johns
Bayonne, United States
12.2020 - 02.2022
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed over 50 Customer calls per day
- Coached crew members to optimize performance and motivate toward more efficient work.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Excelled in every store position and regularly backed up front-line staff.
Cashier
Kentucky Fried Chicken
Bayonne, United States
05.2020 - 09.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
Bachelor of Science - Electrical And Computer Engineering
Rutgers, The State University of New Jersey
New Brunswick, NJ05.2025
High School Diploma -
Bayonne High School
Bayonne, NJ06.2021
Skills
- Upselling Techniques
- Excellent Communication Skills
- Teamwork and Collaboration
- Self-Checkout Assistance
- Educational Sales
- Store Opening and Closing
- Sales Generation
- Team and Time Management
- Customer Service
- Critical Thinking
- Problem Solving
Languages
Arabic
Native or Bilingual
Timeline
Sales Associate
AutoZone
05.2022 - Current
Shift Manager
Papa Johns
12.2020 - 02.2022
Cashier
Kentucky Fried Chicken
05.2020 - 09.2020
Bachelor of Science - Electrical And Computer Engineering
Rutgers, The State University of New Jersey
High School Diploma -
Bayonne High School
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