Bessie Pangilinan
Elk Grove,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Shift Manager/Key Holder
One Milk Tea (Formally SNOBITES)
10.2022 - Current
- Streamlined drink preparation processes for increased efficiency and reduced wait times.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
- Kept supplies well-stocked by monitoring usage patterns and placing orders in a timely manner.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Reduced employee turnover by fostering a positive work environment and providing ongoing training opportunities.
Shift Lead
Snobites
06.2020 - 10.2022
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Followed exact recipes for mixing and preparing beverage and food items.
Education
Associate of Science - Pre Nursing
Cosumnes River College
Sacramento, CA05.2025
High School Diploma -
Pleasant Grove High School
Elk Grove, CA05.2021
Skills
- Time management
- Performance evaluation
- Product knowledge
- Policy enforcement
- Decision making
- Cash handling
- Customer service
- Scheduling proficiency
Timeline
Shift Manager/Key Holder
One Milk Tea (Formally SNOBITES)
10.2022 - Current
Shift Lead
Snobites
06.2020 - 10.2022
Associate of Science - Pre Nursing
Cosumnes River College
High School Diploma -
Pleasant Grove High School
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