Taylor Mackinnon

• Supervised team members during busy shifts to ensure efficient service.
• Managed cash handling procedures and maintained accurate financial records.
• Trained new employees on customer service and operational standards.
• Prepared beverages according to company recipes and quality standards.
• Handled customer inquiries and resolved issues in a professional

manner.

• Managed shift operations by delegating tasks among team members in order to maximize efficiency.

• Supervised daily operations in a busy kitchen and coffee environment.
• Trained new team members on food preparation and customer service standards.
• Coordinated team schedules to ensure adequate coverage during peak hours.
• Provided coaching and feedback on employee performance, encouraging professional development.
• Maintained accurate inventory records and ensured accuracy of data entry.