Bessie Thueson
Burley,ID
Summary
I have worked in management and customer service for 20+ years. Managing a retail store with up to 30 employees, hiring, onboarding, weekly payroll, scheduling, and general store operations. Over the last 8 years I have been a Realtor and Office Administrative assistant. Maintaining files, overseeing Trust accounts, advertising, and maintaining that all Associates are current on their Continued education classes for License renewals. I also help with 2 Home Owners Associations, in the setup of, collecting dues, sending out violation letters and scheduling meetings. I am and Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Brokers Assitant/Administrative Assistant
Keystone Realty Group
2017.05 - Current
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and updated records and files to maintain document compliance.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Realtor Associate
Keystone Realty Group
2017.09 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
HOA Manager
Rockledge Estates HOA & Harrison Estates HOA
2020.01 - Current
- Addressed and quickly resolved resident complaints with speedy and knowledgeable support.
- Developed and adhered to community budgetary restrictions in collaboration with board of directors.
- Enforced compliance with community regulations and guidelines.
- Collected and maintained careful records of rental payments and payment dates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Set up CC&R's and Bylaws and help implement for new Subdivisions.
Office Manager
Stainless Skillz
2018.12 - Current
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Store Manager
King's Retail Stores
2003.03 - 2017.05
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
High School Diploma -
Burley Senior High School
Burley, IDSkills
- Process Improvement
- Financial Reporting
- Attention to Detail
- Goal Setting
- Problem Solving
- Board Relations
- Record Keeping
Affiliations
Mini-Cassia Association of Realtors-
1st Vice President (2024)
3rd year (2023) 2nd year (2022) and 1st year director (2021)
Idaho Realtor
National Association of Realtors
Timeline
HOA Manager
Rockledge Estates HOA & Harrison Estates HOA
2020.01 - Current
Office Manager
Stainless Skillz
2018.12 - Current
Realtor Associate
Keystone Realty Group
2017.09 - Current
Brokers Assitant/Administrative Assistant
Keystone Realty Group
2017.05 - Current
Store Manager
King's Retail Stores
2003.03 - 2017.05
High School Diploma -
Burley Senior High School
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