Betania Romero
Washington,DC
Summary
A very friendly, energetic person, able to keep up with high demands. A compassionate, hardworking individual, eager to take on new challenges, willing to learn and experience new things. Always ready to greet everyone with a warm and friendly smile!
Overview
4
4
years of professional experience
Work History
Counter Staff Member
Tatte Bakery And Cafe
07.2024 - Current
- Greeted customers in a friendly and courteous manner.
- Assisted customers with menu selection, order placement, and payment processing.
- Organized take-out orders for walk-in customers in an efficient manner.
- Adhered to food service sanitation guidelines and standards.
Front Desk Receptionist
Gold's Gym
03.2024 - Current
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Processed membership applications and payments accurately and efficiently.
- Monitored the gym floor to ensure safety regulations were followed by patrons.
- Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
Barista
Compass Group USA
08.2023 - 01.2024
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Stocked customer service stations with paper products or beverage preparation items.
Server
L'ardente
08.2022 - 06.2023
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Took orders from customers accurately and in a timely manner.
Lead Barista
South Block
12.2020 - 12.2021
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Described menu items to customers and suggested appealing products.
- Input orders into point of sale system and handled customer payments.
- Prepared and served hot or cold beverages.
Education
High School Diploma -
LAYC Career Academy
Washington, DC06-2020
Skills
- Staff Training
- Menu Knowledge
- Sales Techniques
- Positive and Professional
- High-Volume Dining
- Safe Food Handling
- POS Operation
- Fluent in English and Spanish
- Coffee Expertise
- Customer Service
Timeline
Counter Staff Member
Tatte Bakery And Cafe
07.2024 - Current
Front Desk Receptionist
Gold's Gym
03.2024 - Current
Barista
Compass Group USA
08.2023 - 01.2024
Server
L'ardente
08.2022 - 06.2023
Lead Barista
South Block
12.2020 - 12.2021
High School Diploma -
LAYC Career Academy
Similar Profiles
Jonathan SantosJonathan Santos
Assistant General Manger at Tatte Bakery And CafeAssistant General Manger at Tatte Bakery And Cafe
Jyothi MichaelsJyothi Michaels
Tatte - Cafe Front of House Team at Tatte Bakery And CafeTatte - Cafe Front of House Team at Tatte Bakery And Cafe
Kani MirzaeiKani Mirzaei
Hostess at Tatte Bakery And CafeHostess at Tatte Bakery And Cafe