Betelhem Getachew
San Jose,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Sales Associate
The North Face Inc.
San Jose, CA
11.2023 - Current
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Emphasizing enhanced customer service has led to a significant adaptation. Contented customers now exhibit a higher propensity to revisit The North Face and advocate for the brand to others.
- Developed trusting relationships with customers by making personal connections.
Sale Associate
H & M
San Jose
05.2022 - 10.2023
- Implemented patient & understanding communication techniques when assisting customers with inquiries & purchases, increasing sales by 20%
- Exhibited adeptness in multitasking by quickly switching between tasks, resulting in improved efficiency of workflow and completion of projects within deadline
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cashier
Jersey Mike's Sub
San Jose
05.2021 - 11.2021
- Cultivated relationships through proactive engagement and active listening techniques, resulting in an average 20% increase in sales per shift
- Maintained a 98% accuracy rate while quickly handling customers' purchases, significantly reducing wait times by 15%
- Engaged over 100 customers daily with warm interactions & personalized assistance, resulting in a 30% increase in customer loyalty
- Learned duties for various positions and provided backup at key times.
Education
Business adminstration/Human Resource Management -
San Jose State Universty
05.2025
Skills
- English & Amharic ( Ethiopian)
- Excel, Word, PowerPoint
- Time Management
- Work ethic
- Organization
- Works great independently and with others
Leadership Experience
I served as a sub-committee member at a church, where one of our main objectives was to assist children in learning the Ethiopian language.
Timeline
Sales Associate
The North Face Inc.
11.2023 - Current
Sale Associate
H & M
05.2022 - 10.2023
Cashier
Jersey Mike's Sub
05.2021 - 11.2021
Business adminstration/Human Resource Management -
San Jose State Universty
Similar Profiles
Zachary StreichertZachary Streichert
Floor Supervisor at The North Face Inc.Floor Supervisor at The North Face Inc.
Corey LoydCorey Loyd
Assistant Manager at The North Face Inc.Assistant Manager at The North Face Inc.
Garrett JacksonGarrett Jackson
Store Supervisor at The North Face Inc.Store Supervisor at The North Face Inc.
Avery GamageAvery Gamage
Sales Associate at The North Face Inc.Sales Associate at The North Face Inc.
Jessica ParedezJessica Paredez
CPA Administrative Assistant at AccountyfyCPA Administrative Assistant at Accountyfy