Overview
Work History
Education
Skills
Certification
Timeline
Generic

Betelihem Girmay

Oakland,CA

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Key Holder

Credo Beauty
10.2022 - Current
  • Supervised store opening and closing procedures, including bank deposits and security procedures
  • Trained and supervised a team of staff members, resulting in a 20% increase in store revenue and improved customer service skills and product knowledge.
  • Coordinated floor moves, merchandising, and display maintenance, ensuring availability of popular items and contributing to a 15% increase in sales of those items.
  • Achieved sales goals by engaging with customers and promoting special items, resulting in a 25% increase in sales of promoted products.

Beauty Advisor

Adamis Group
01.2020 - 12.2021
  • Assessed customer skin tone and complexion to determine appropriate products and materials to use.
  • Demonstrated and explained use of different beauty products to educate customers.
  • Set up and designed advertising signs and merchandise displays on shelves, counters and tables to promote sales and attract customers.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Beauty Advisor

Charlotte Tilbury
09.2019 - 05.2020
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Contributed to increased sales of beauty products by demonstrating their benefits during makeover sessions.

Key Holder

Kiko Milano
10.2017 - 02.2018
  • Supervised store opening and closing procedures, including bank deposits and security procedures
  • Trained and supervised staff to develop and maintain store revenue, customer service skills, and product knowledge
  • Coordinated floor moves, merchandising, and display maintenance to keep popular items available
  • Achieved sales goals through excellent customer service and promotion of special items

Education

Bachelor of Arts - International Business

California State University of Northridge
Northridge, CA

Skills

  • Social Media/Digital Marketing
  • Instagram, Twitter, TikTok, Snapchat, Facebook, Canvas
  • Technical
  • LexisNexis, Microsoft, Google Suite, STATA, Keynote, Final Cut Pro, iMovie,
  • Adobe
  • Administrative
  • Attention to detail, organization, interpersonal skills, time management

Certification

Google Professional Certificate in Project Management -Google Certification in Data Analytics

Google Certification in Digital Marketing

Timeline

Lead Key Holder

Credo Beauty
10.2022 - Current

Beauty Advisor

Adamis Group
01.2020 - 12.2021

Beauty Advisor

Charlotte Tilbury
09.2019 - 05.2020

Key Holder

Kiko Milano
10.2017 - 02.2018

Bachelor of Arts - International Business

California State University of Northridge

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Betelihem Girmay