Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sonia Milian

Wappingers Falls

Summary

Organized and adaptable professional with experience in leadership, operations, and customer experience. Strong communication, problem-solving, and team management skills in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Lead Key Holder

Maje
Woodbury
02.2026 - Current
  • Supported daily store operations, including opening/closing procedures and cash handling
  • Delivered a high-level client experience while driving sales and maintaining brand standards
  • Managed sales floor workflow during peak hours, ensuring efficient operations and team support

Operations & Brand Support

Ruthless Barbershop
Wappingers Falls
08.2024 - Current
  • Maintained cohesive brand identity across digital platforms and in-person experiences
  • Managed social media strategy and content creation to strengthen brand presence
  • Developed and maintained business website to enhance visibility and support client bookings

Sales Associate / Visual Merchandising & Operation

Stone Island
Woodbury
10.2024 - 01.2026
  • Maintained high standards of floor organization, visual presentation, and brand consistency
  • Executed visual merchandising and seasonal floor transitions to drive customer engagement
  • Delivered client-focused service while supporting daily store operations, including opening and closing procedures

Sales Associate

Michael Kors
Woodbury
04.2023 - 11.2024
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained inventory levels and organized stock on sales floor.
  • Processed transactions quickly and accurately using point-of-sale system.

Education

Bachelor of Science - Advertising And Marketing Communications

Fashion Institute of Technology
New York, NY

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology
New York, NY

Skills

  • Operations & Workflow Management
  • Team Leadership
  • Client Relationship Management
  • Scheduling & Client Coordination
  • Social Media Management & Content Creation
  • Visual Merchandising & Brand Presentation

Timeline

Lead Key Holder

Maje
02.2026 - Current

Sales Associate / Visual Merchandising & Operation

Stone Island
10.2024 - 01.2026

Operations & Brand Support

Ruthless Barbershop
08.2024 - Current

Sales Associate

Michael Kors
04.2023 - 11.2024

Bachelor of Science - Advertising And Marketing Communications

Fashion Institute of Technology

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology
Sonia Milian