Summary
Work History
Education
Skills
Timeline
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Beth Anderson

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every guest a positive and memorable experience.

Work History

Stage Door Receptionist

Schermerhorn Symphony
Nashville, TN
  • Greeted and directed guests in a friendly and polished manner.
  • Managed incoming calls, providing information and transferring to appropriate departments.
  • Scheduled appointments for patrons with various symphony services and events.
  • Created daily agendas for management meetings.
  • Handled security via monitors

Concierge

Hermitage Hotel, JW Marriott
Nashville, TN
  • Welcomed guests with professionalism and warmth at hotel entrance
  • Coordinated transportation arrangements for guests.
  • Crafted, scheduled, and managed guest itineraries.
  • Retained knowledge of local events to offer recommendations and personal services.
  • Arranged reservations for dining, entertainment, sightseeing tours, theater tickets, and sporting events.
  • Provided detailed information about the city's points of interest, restaurants, transportation options, and other activities.

Sales Associate, Tour Guide

Country Music Hall of Fame & Museum
Nashville, TN
  • Conducted tours for school groups.
  • Up sold tour tickets and memberships.
  • Managed visual display, merchandising, and inventory control for museum stores.

Other Work History

Nordstrom, Macys, Soma
Nashville, TN
  • ASM
  • Sales Associate
  • Bridal Registry Consultant

Volunteer Work

The First, Cheekwood, Gaylord Resort
Nashville, Tennessee

Education

MBA - Marketing

Florida State University

Bachelor of Arts - Urban Planning

University of Florida

Skills

  • Listening Really listening
  • Asking the right questions
  • Working with people from different countries
  • POS registers and mobile devices
  • MS Office, Adobe creative Suite, Opera
  • Polished and professional presence
  • Written a verbal excellence
  • Remaining calm in the storm
  • Spanish

Timeline

Stage Door Receptionist

Schermerhorn Symphony

Concierge

Hermitage Hotel, JW Marriott

Sales Associate, Tour Guide

Country Music Hall of Fame & Museum

Other Work History

Nordstrom, Macys, Soma

Volunteer Work

The First, Cheekwood, Gaylord Resort

MBA - Marketing

Florida State University

Bachelor of Arts - Urban Planning

University of Florida

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Beth Anderson