ANGUY ANGEL
Kirkland,WA
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer support position. Ready to help team achieve company goals. Welcoming clerical professional with [Number] years of experience in [Industry] office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, [Task] and [Task]. Accurate when entering information in [Software] and keeping organized filing systems.
Overview
10
10
years of professional experience
Work History
Front door receptionist
Asa college
New York, New York
03.2016 - 07.2020
- Greeted visitors warmly and ensured they had a positive experience
- Handled cash and credit card payments with accuracy
- Answered phones professionally in accordance with organizational protocols.
Manager assistant
Payless shoesource
New York, New York
01.2014 - 09.2015
- Worked with coworkers to complete tasks
- Committed to delivering excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge
- Provided efficient and courteous service to customers at all times
- Managed and coordinated multiple projects while ensuring timely completion
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Identified ways to improve efficiency in operations and implemented process changes.
Job Receptionist
Vivadoria
14327 169th Dr SE 154, Monroe Wa
06.2021 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Managed multiple tasks and met time-sensitive deadlines.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Medical billing and coding - Medical coding
Certificate - Professionalism in Allied Health
Medcerts
On Line06.2024
Medical Coding And Billing - Health Information Technology
Rice University
Houston, TX04.2024
Certificate - Health Information Technology
Medcerts
On Line02.2023
Skills
- Customer Relationship Management
- Brand Management
- Verbal and Written Communication
- Contract Development and Management
- Data Entry
- Product Knowledge
- Consultative Sales
- Complaint Handling
- Customer Service
- Computer Proficiency
- Customer and client relations
- Business operations understanding
- Problem-solving abilities
- Team Collaboration
- Adaptability
- Analytical Skills
- Active Listening
- Courteous and Professional
- Effective Communication
- Money Handling
- Cash Register Systems
- Cash Management
References
Magre Correa, Personal Nurse Friend, (347) 316-2260, Magre_angel@aol.com, Dominican Republic
Karlas Cruz D.r therapist M.D. friend
(347-784-5040.
Timeline
Job Receptionist
Vivadoria
06.2021 - 06.2024
Front door receptionist
Asa college
03.2016 - 07.2020
Manager assistant
Payless shoesource
01.2014 - 09.2015
Medical billing and coding - Medical coding
Certificate - Professionalism in Allied Health
Medcerts
Medical Coding And Billing - Health Information Technology
Rice University
Certificate - Health Information Technology
Medcerts