Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beth Arenz

Henryville,PA

Summary

Highly-motivated employee with desire to take on new challenges and learn a new trade and be successful. Strong work ethic, adaptability, and exceptional interpersonal skills.

Overview

15
15
years of professional experience

Work History

Customer Service Supervisor

Weis Markets Tannersville
Tannersville, PA
07.2023 - Current
  • Supervise customer service staff to ensure excellent customer service delivery.
  • Manage inventory and supplies to ensure that materials are available when needed.
  • Conduct surveillance to reduce losses.
  • Provide support and guidance to colleagues to maintain a collaborative work environment.
  • Assist customers with online orders and requests to enhance satisfaction.
  • Effectively handle cashier duties during peak hours.
  • Perform comprehensive register tasks, with a focus on till management and refills.

Care Coordinator Manager

Care Givers America
Tannersville, PA
12.2021 - 07.2023
  • Responded promptly to inquiries from patients regarding their care plans.
  • Explained policies, procedures and services to patients.
  • Recruited Caregiver Assistants and allocated patients to them.
  • Created employee schedules.
  • Did Patients home visits to assess Care givers' performance.
  • Responded to the needs of caregivers and patients.
  • Organized and maintained patient and caregiver records.

CNA

Care Givers America
Tannersville, PA
08.2010 - 12.2021
  • Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed light housekeeping tasks including washing dishes, dusting, vacuuming, and laundry.
  • Offered companionship, ensuring patient's emotional well-being.
  • Escorted patients to medical appointments.
  • Facilitated transportation to medical care facilities.

Education

Certified Nursing Assistant Certificate - Nursing Assistant

Heath Village Nursing Home
Hackettstown, NJ
02-1999

High School Diploma -

Pocono Mountain East High School
Swiftwater, PA
06-1997

Skills

  • Supervisory Experience
  • Team management
  • Schedule management
  • Effective communication
  • Conflict resolution
  • Online order support
  • Cashier operation
  • Patient Care Management

Timeline

Customer Service Supervisor

Weis Markets Tannersville
07.2023 - Current

Care Coordinator Manager

Care Givers America
12.2021 - 07.2023

CNA

Care Givers America
08.2010 - 12.2021

Certified Nursing Assistant Certificate - Nursing Assistant

Heath Village Nursing Home

High School Diploma -

Pocono Mountain East High School
Beth Arenz