Highly-motivated employee with desire to take on new challenges and learn a new trade and be successful. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
15
15
years of professional experience
Work History
Customer Service Supervisor
Weis Markets Tannersville
Tannersville, PA
07.2023 - Current
Supervise customer service staff to ensure excellent customer service delivery.
Manage inventory and supplies to ensure that materials are available when needed.
Conduct surveillance to reduce losses.
Provide support and guidance to colleagues to maintain a collaborative work environment.
Assist customers with online orders and requests to enhance satisfaction.
Effectively handle cashier duties during peak hours.
Perform comprehensive register tasks, with a focus on till management and refills.
Care Coordinator Manager
Care Givers America
Tannersville, PA
12.2021 - 07.2023
Responded promptly to inquiries from patients regarding their care plans.
Explained policies, procedures and services to patients.
Recruited Caregiver Assistants and allocated patients to them.
Created employee schedules.
Did Patients home visits to assess Care givers' performance.
Responded to the needs of caregivers and patients.
Organized and maintained patient and caregiver records.
CNA
Care Givers America
Tannersville, PA
08.2010 - 12.2021
Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Performed light housekeeping tasks including washing dishes, dusting, vacuuming, and laundry.