Beth Benway

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Cleaned counters, machines, utensils, and seating areas daily.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Built relationships with customers to encourage repeat business.

• Prepared merchandise for sales floor by pricing or tagging.

• Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
• Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
• Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
• Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
• Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
• Completed cashier duties efficiently, ensuring accurate transactions and a pleasant checkout experience for customers.
• Helped customers with seeing santa and organizing photos with him.