Summary
Overview
Work History
Education
Skills
Timeline
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Beth Cermak

Boyds,MD

Summary

Professional Client Manager skilled at managing client relationships and developing keen understanding of corporate and marketing objectives to develop and deliver high-impact results. Independently manages multiple priorities and deadlines through hard work and dedication.

Overview

32
32
years of professional experience

Work History

Senior Global Client Manager

Lenovo
, MD
05.2005 - Current
  • Handled Lenovo relationship for $70M annual revenue by managing sales of client and server hardware along with associated services.
  • Designed and engineered global solutions that enable clients to meet their IT objectives and decrease total cost of ownership, leveraging Lenovo hardware.
  • Managed customer engagement, product positioning, pricing and contract negotiations to optimize overall customer satisfaction metrics.
  • Coordinated customer events, POC's, product demonstrations, and road maps with C level decision makers, end users, and channel partners.

Personal Systems Account Rep

IBM
, MD
10.1999 - 05.2005
  • Oversaw the sales of computer systems to major clients within the MD, DC, and VA regions.
  • Successfully fulfilled sales goals in specified accounts.
  • Proficient in understanding customer requirements, developing strategic pricing plans, and delivering exceptional customer service.

Channel Sales Representative

IBM
, Virginia
10.1997 - 10.1999
  • Educated partners on IBM PC Products
  • Successfully educated IBM Channel Partners on financial incentive programs, leading to boosted PC sales

Sales Support

IBM
, MD
10.1992 - 10.1997
  • Aided IBM Federal with various sales support responsibilities.
  • Successfully prepared, compiled, and delivered RFP responses for Federal Agency clients
  • Performed LAN administration and provided technical support by utilizing emerging technology solutions, such as the Thinkpad, which was announced in 1992.
  • Supported and presented government solutions to customers at the IBM Federal Briefing Center in Washington, DC.

Education

MBA - Finance And Marketing

University of Maryland - College Park
College Park, MD
05-2001

Bachelor of Arts - Psychology And Economics

Bucknell University
Lewisburg, PA
06-1992

Skills

  • Deal negotiation
  • Territory Management
  • Teamwork and Collaboration
  • Client Retention
  • Sales strategy
  • Product positioning

Timeline

Senior Global Client Manager

Lenovo
05.2005 - Current

Personal Systems Account Rep

IBM
10.1999 - 05.2005

Channel Sales Representative

IBM
10.1997 - 10.1999

Sales Support

IBM
10.1992 - 10.1997

MBA - Finance And Marketing

University of Maryland - College Park

Bachelor of Arts - Psychology And Economics

Bucknell University

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Beth Cermak