Nancy Chance
Danville,GA
Summary
Detail-oriented unit secretary specializing in effective communication and administrative support. Demonstrated success in enhancing service delivery and streamlining operations within healthcare environments. Proven track record of improving efficiency and patient satisfaction through organized administrative practices.
Overview
7
7
years of professional experience
Work History
Unit Secretary
Advocate Health
Macon, Georgia
05.2019 - Current
- Coordinated communication between healthcare staff and patients to improve service delivery outcomes.
- Managed front desk operations by welcoming visitors and efficiently handling incoming calls.
- Processed patient admissions and discharges in a timely manner.
- Managed unit call reception and directed calls to appropriate departments.
- Provided clerical support, including filing, faxing, photocopying, and data entry into electronic health record systems.
- Tracked supply levels within the unit and notified management for timely ordering to maintain adequate resources.
Education
Associate of Science - Massage Therapy
Atlanta School of Massage
Atlanta, GA02-1997
Skills
- Electronic health records management
- Medical terminology expertise
- Patient scheduling coordination
- Healthcare logistics
- Data entry precision
- Customer service excellence
Timeline
Unit Secretary
Advocate Health
05.2019 - Current
Associate of Science - Massage Therapy
Atlanta School of Massage