Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Beth Childers

Canton,GA

Summary

Enthusiastic Customer Support/Data Entry/Sales Support specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of customer service and great multi-task skill set as well as proficient time management. Motivated to learn, grow and excel in the medical industry.

Overview

19
19
years of professional experience

Work History

Floral Clerk

Kroger
Woodstock, GA
05.2020 - Current
  • Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
  • Educated customers about proper handling and care for maximum life of each flower arrangement or plant.
  • Prepared new flower and greenery shipments for arrangement by stripping leaves below waterline, cutting new flowers, mixing flower food solutions and filling floral containers with food solutions.
  • Drove customer satisfaction by providing recommendations for greenery and flower pairings.
  • Assisted with monthly inventory counts.
  • Placed orders for supplies such as ribbon and cellophane.
  • Set up and broke down holiday and seasonal displays.
  • Prepared potted plants and bouquets based on customer requirements.
  • Provided customers with care directions for flower arrangements.

Sales Support Specialist

DeVine Styles Inc.
Canton, Georgia
01.2013 - Current
  • Maintain great customer service with Goods Buyer and multiple Vendor contacts.
  • Evaluated source documents to locate information needed for each data entry field.
  • Read, communicated, recalled and analyzed sales information and buyer guidelines.
  • Create spreadsheets for required data to create ecomm deals.

Call Center Infrastructure Support

Philips Medical
Atlanta, GA
05.1997 - 01.2005
  • Worked with management to resolve call center problems, improve operations and provide exceptional customer service.
  • Provide classroom training to all new call center employees
  • Created training material

Education

BBA - Marketing

Kennesaw State University
Kennesaw, GA

Skills

  • Customer relationships
  • Research
  • Administrative support
  • Data collection
  • Inventory Management
  • Data Entry
  • Customer service
  • Time management
  • Documentation

Accomplishments

  • Used Microsoft Excel, Word, Gateway
  • Learned to provide info for sales deals for Groupon, Zulily, Belk and Kohl's
  • Worked from home to be with my fantastic children in early years
  • Collaborated with buyer and vendor to obtain correct and accurate data
  • Provided training documents and classroom training to call center employees in previous customer call center.

Timeline

Floral Clerk

Kroger
05.2020 - Current

Sales Support Specialist

DeVine Styles Inc.
01.2013 - Current

Call Center Infrastructure Support

Philips Medical
05.1997 - 01.2005

BBA - Marketing

Kennesaw State University

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